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Bud Clary Ford of Moses Lake

Average Score
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(9 Reviews)
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Score Details

5 stars
55%
4 stars
11%
3 stars
<1%
2 stars
<1%
1 star
33%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Ford of Moses Lake offers a wide selection of vehicles and hopes to make the car buying process as hassle free and quick as possible. Our highest priority is customer satisfaction and we will get you into the vehicle you choose with professionalism and attention to your needs. With Ford trained technicians, you can count on us for all Ford of Moses Lake offers a wide selection of vehicles and hopes to make the car buying process as hassle free and quick as possible. Our highest priority is customer satisfaction and we will get you into the vehicle you choose with professionalism and attention to your needs. With Ford trained technicians, you can count on us for all your service and repair needs. ...more

Categories
New Car Dealer, Used Car Dealer, Car Dealer
Contact
(509) 765-4551
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1140 S Pioneer Way Moses Lake, WA 98837
Get Directions

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Ford of Moses Lake offers a wide selection of vehicles and hopes to make the car buying process as hassle free and quick as possible. Our highest priority is customer satisfaction and we will get you into the vehicle you choose with professionalism and attention to your needs. With Ford trained technicians, you can count on us for all Ford of Moses Lake offers a wide selection of vehicles and hopes to make the car buying process as hassle free and quick as possible. Our highest priority is customer satisfaction and we will get you into the vehicle you choose with professionalism and attention to your needs. With Ford trained technicians, you can count on us for all your service and repair needs. ...more

Categories
New Car Dealer, Used Car Dealer, Car Dealer
Contact
(509) 765-4551
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1140 S Pioneer Way Moses Lake, WA 98837
Get Directions

Score Details

5 stars
<1%
4 stars
100%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Ford of Moses Lake offers a wide selection of vehicles and hopes to make the car buying process as hassle free and quick as possible. Our highest priority is customer satisfaction and we will get you into the vehicle you choose with professionalism and attention to your needs. With Ford trained technicians, you can count on us for all Ford of Moses Lake offers a wide selection of vehicles and hopes to make the car buying process as hassle free and quick as possible. Our highest priority is customer satisfaction and we will get you into the vehicle you choose with professionalism and attention to your needs. With Ford trained technicians, you can count on us for all your service and repair needs. ...more

Categories
New Car Dealer, Used Car Dealer, Car Dealer
Contact
(509) 765-4551
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1140 S Pioneer Way Moses Lake, WA 98837
Get Directions
All Departments' Reviews
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(9 Reviews)
Write a Review
Recent Reviews
CC
gravatar
Cindy C.
Othello, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/27/2018
Service manager
I scheduled an appointment and in that time they could not find the issue by driving it and did NOT take the wheel off to look at anything. They got the ok to change the seat heater that is covered under warranty and said that the guy working on my pickup had to leave by 3 so no one was working on it. Said that they would fix the seat heater the next morning. When I called at 12:44 they still couldn't find the issue while driving it and still have not taken the wheel off to look at it. Stated that he had been working on the seat heater all morning. The service manager called me at 1:31 stated they can't find an issue with the front end can I come show them. I stated that I will just come and get it. They had 2 full days to fix the seat heater but once I got there they were still working on it. I left called and asked how much longer and he said around 5. That was another 2 hours. I asked how long does it take to fix it he said 2 hours, so they never even started working on it! The service manager finally admitted that they had been working on other cars while mine just sat there for 2 days when I had an appointment. Much more went on and said and I caught him in a couple of lies and then he had the nerve to charge me $216.00 for NOTHING! The seat heater is covered under warranty and they never even addressed the BIG ISSUE in 2 DAYS! Absolutely horrible service for the second time there. Never again and I WILL be making a lot of calls due to this run around, trips to Moses Lake, lost work time, fuel and a vehicle that still has a front end issue! I think they thought because I am a female that I don't know anything, get ready to have a female show you how much she does know. HORRIBLE
Not Recommended
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