Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 164 Reviews )

99% Would Recommend
Latest Review 4 days ago

Reviews


JP
Joyce P.
Lacey, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
The cheerful, friendly and professional staff. Their commitment to the scheduled appointment time and correct evaluation of the time needed for the work to be done.
The owner, Ward, was extremely helpful for me as a new driver of a BMW! He provided me with honest feedback about the pros and cons of this vehicle, helped me learn the Control Panel and gave knowledgeable information about its tires. I will go back to them for my vehicle tune-up in a few hundred miles.
Ward J., Owner from Foreign Autoworks responded on 11/11/2019

Thank you !

Warden Johnson
Owner
360 786 5676

LA
Loyd A.
Shelton, WA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Excellent Service
Foreign Autoworks is the "go to" service facility for our 2003 Chevy pickup and 2013 Audi A4. Ward and staff (Count and Andrew) provide timely appointments and excellent workmanship. The shop is very clean and organized and you can trust their recommendations and actual service performed. No gimmicks or unneeded parts or work performed here! We were tied to the Audi dealer for a few years because of the scheduled service that came with the purchase of the car. Now that that is over, we are glad to be able to take our car to a great locally owned business.
Ward J., Owner from Foreign Autoworks responded on 11/11/2019

Thank You for taking the time share your experience with us and our customer's. 

Warden Johnson
Owner
360 786 5676

KL
Ken L.
Olympia, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Ford sports track
I'd like to thank Count and Ward for their exceptional diligence and work on my truck and going beyond to help figure out what problems I had, and in a timely manner repaired them, again thanks to all
Ward J., Owner from Foreign Autoworks responded on 11/05/2019

Thank's Ken for being a great customer. 

Warden Johnson
Owner
360 786 5676

MB
Mike B.
Olympia, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Mike said the staff was honest and provided great service.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 11/05/2019

Thank you !

Warden Johnson
Owner
360 786 5676

KF
Kristina F.
Olympia, WA
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Service
Kristina said this business is really customer service friendly. When she was concerned that it wasn't fixed right they took a look at it and explained what the other problem was, which was believable. She was not quite confident that they knew Mini's like a Mini Cooper facility and she also needs a place that offers vehicle rentals.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 11/01/2019

Thank you !

Warden Johnson
Owner
360 786 5676

DR
Dennis R.
Washington
Mercedes-Benz SL320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Dennis said the staff does a great job and he is happy with their work. He likes the prices.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 11/01/2019

Thank you !

Warden Johnson
Owner
360 786 5676

SK
Steve K.
Olympia, WA
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2019 Category: Service
Steve said the business was very good and they did a good job. He has taken his vehicle to them before and they were reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 10/21/2019

Thank you !

Warden Johnson
Owner
360 786 5676

GA
Gailene A.
Olympia, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Friendly atmosphere.
I am pleased with Foreign Autoworks. Ward and Count are very knowledgeable and professional. I also really like receiving emails about my service history, as well as reminders when my car needs service. Thumbs up! I will always be a customer of Foreign Autoworks.
Ward J., Owner from Foreign Autoworks responded on 09/30/2019

Thank you !

Warden Johnson
Owner
360 786 5676

LA
Linda A.
Olympia, WA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Linda said she loves the business. They give her a fair estimate and service. They are honest and she appreciates them. They have not done her wrong in 7 years.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 09/16/2019

Thank you !

Warden Johnson
Owner
360 786 5676

GC
Gerry C.
Olympia, WA
Audi allroad
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Spoke with Douglas. He said they do good work.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 09/10/2019

Thank you !

Warden Johnson
Owner
360 786 5676

SR
Scott R.
Olympia, WA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
I highly recommend!
I was very pleased with the work they did on my car. They are very knowledgeable, professional, and friendly. They completed my repairs very quickly and I could tell by talking to them that they were honest and down to earth. I am new to the area and I feel like I have found my mechanic for all my future automotive needs. They have been in business for a long time and I can definitely see why.
Ward J., Owner from Foreign Autoworks responded on 09/05/2019

Thank you giving us a chance. 

Warden Johnson
Owner
360 786 5676

SC
Steve C.
Washington
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2019 Category: Service
Steve said getting to the vehicle wasn't as timely as he thought. He states that what the business said they fixed, which was a light, came on again and maybe they fixed part of it, he doesn't know.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 09/05/2019

Thank you ! 

Warden Johnson
Owner
360 786 5676

MC
Michell C.
Washington
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Michell said she was happy with the service. She found the business on the internet.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 08/23/2019

Thank you!

Warden Johnson
Owner
360 786 5676

PB
Peters B.
Olympia, WA
BMW 325is
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Peters said they were friendly, answered the phone right away, got her in quickly, when she came in they helped her right away and did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 08/21/2019

Thank you!

Warden Johnson
Owner
360 786 5676

JH
Jim H.
Washington
Jaguar XJ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019 Category: Service
Jim said the service provided by this business was really good. He stated he is pleased with how flexible the staff is to finding solutions and even when it was difficult to find parts, they kept their composure. They were excellent and timely at conveying what was going on. He added he intends to maintain a relationship with this business and take his foreign vehicles to them.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Washington
Jaguar XJ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019 Category: Service
Jim said the service provided by this business was really good. He stated he is pleased with how flexible the staff is to finding solutions and even when it was difficult to find parts, they kept their composure. They were excellent and timely at conveying what was going on. He added he intends to maintain a relationship with this business and take his foreign vehicles to them.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 08/14/2019

Thank you Jim. 

Warden Johnson
Owner
360 786 5676

PR
Paul R.
Shelton, WA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Great service on our Mercedes!!
Honest, good job!
Ward J., Owner from Foreign Autoworks responded on 07/24/2019

Thank You , Paul.

Warden Johnson
Owner
360 786 5676

CC
Chris C.
Washington
BMW 328i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Chris said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 07/22/2019

Thank you Chris.

Warden Johnson
Owner
360 786 5676

JP
Jim P.
Washington
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Jim said that he's very satisfied and he's going to have the staff do more work on his vehicles.
This review was collected via phone interview by Customer Research Inc.
Ward J., Owner from Foreign Autoworks responded on 07/18/2019

thank you , Jim.

Warden Johnson
Owner
360 786 5676

Verified Customer
Olympia, WA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019
Excellent and timely service!
Excellent service!

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