ReScore Reviews™ (35)

ReScore
Overall Rating 4.0857149/5Overall Rating 4.0857149/5Overall Rating 4.0857149/5Overall Rating 4.0857149/5rating 4.0857149
Original
Overall Rating 2.25714/5Overall Rating 2.25714/5rating 2.25714rating 2.25714rating 2.25714
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Mark N. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"david kilmer"
great service garage
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 11:43 AM
Tom/Judy C. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accurate and Speedy Service plus a Clean Car"
Got my car fixed right the first time and on time. They also always wash my card at Ft. Mill Hyundai.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/17/2018 04:50 AM
Erick H. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
I can not say enough about Ray in the service dept. I really appreciate his friendly customer service, and his timeliness. I pass so many other dealerships to come to ft mill to have my serviced. Keep up.the good work Ray!
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/16/2018 07:01 PM
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Service "
Tom was my service representative. He takes great of my car and me.
Always a pleasure!
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 01:10 PM
Leon D. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Time Service"
Good service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 12:42 PM
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spectacular Service "
Hyundai of Fort Mill is a great dealership. Their service is excellent, they cross every t and dot every I. I could not be anymore happy!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:39 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/16/2018

Thank you for the very kind comment and please to hear Tom took great care of you.  Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Gail S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY Satisfied Customer"
Fast, professional service!!!
Thanks guys!!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/15/2018 07:31 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/16/2018

Thank you very much for the 5 Star Review. So happy Tom was able to take care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Shawn M., Service Director at Fort Mill Hyundai responded on 02/16/2018

Very happy to hear Tom took good care of all your service needs. Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Herman M. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service delivered promptly"
Warranty replacement part was installed in a reasonable amount. As usual, Service Dept. personnel were friendly and courteous. Only complaint was that my vehicle was not washed this time. Dealership advertises free wash job with every service appointment
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/15/2018 05:56 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/16/2018

Thank you very much for the 5 Star Review. So happy David was able to take care of all your service needs to your satisfaction. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Jocelyn F. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
They were great. The vehicle was finished timely and they let me know about recalls that I was unaware of. They took care of my issue, plus the recalls and returned my car spotless and freshly cleaned.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 02:13 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/16/2018

Thank you very much for the 5 Star Review.  Very pleased to hear Tom took great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Roberto I. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car runs better"
Car runs better after transmission fluid and oil change.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 01:15 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/15/2018

Thank you so much for the 5 Star Review. So happy Tom takes great vare of all your service needs.  We really appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Vularamathey G. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CONSISTENT EXCELLENT SERVICE"
GREAT SERVICE EVERY TIME WE GO. ALWAYS ON TIME!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 12:35 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/15/2018

So happy to hear Tom was able to meet or exceed your service expectations.  Thank you so much for the 5 Star Review. We really appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, efficient service. Great waiting area. "
Fast, efficient service. Great waiting area.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:23 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/15/2018

Thank you so much for the 5 Star Review. Very please to hear Larry took care of all your service needs to your expectations. We really appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Very happy...
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/14/2018 06:24 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/15/2018

Thank you so much for the 5 Star Review.  So happy Davis took good care of all your service needs.   We really appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Good service people Taking time to talk to you clean and very knowledgeable to customers
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/14/2018 09:01 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/14/2018

Thank you very much for the 5 Star Review. So ahppy David takes great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Paul B. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service experience"
Well pleased...DAVID IS STILL THE BEST REP I've ever dealt with.

PS - your websites for reviews SUCK! PB
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 08:13 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/14/2018

Thank you very much for the 5 Star Review. And Yes! David certainly knows how to take great care of his customers.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you, 

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Really took care of me as a first time customer. Made sure all my vehicle concerns were checked out and gave me the best possible rate. Waiting room was especially comfortable
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/14/2018 04:22 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/14/2018

Very pleased to hear Tom takes great care of all your service needs. Thank you so much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
David S. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
In and out within the given time frame.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/14/2018 12:28 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/14/2018

Thank you so much for the 5 Star Review.  Happy to hear Rey took great care of you.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
John O. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always get great service at Fort Mill Hyundai, once again, totally satisfied!
Vehicle: 2015 Hyundai Equus
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 03:55 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/14/2018

So nice to hear Tom has taken great care of all your service needs.  Thank you so much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Thomas S. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and efficient."
Been doing business with FMH since 2006. Purchased from FMH three new vehicles ('06 Tucson Limited, '10 Santa Fe Sport, '18 Elantra SEL) and one preowned ('05 Elantra SE). Also, brought four customers to FMH (three purchased, one did not). There are other Hyundai dealerships closer to my home in NC, but I prefer going to FMH (20 miles from home). Personnel are courteous and knowledgeable and facilities are clean and efficient. (Tom Schuler)
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 02:08 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/14/2018

Thank you for such an awesome review and kind words.  Your loyalty means everything to us....Thank You.  So happy David  has taken great care of all your service needs over the years.  Thank you so much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Steven B. on 02/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great manager "
Jeaneen in the service department is the one to see have to say she always does a great job !
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 01:53 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 02/14/2018

Thank you so much for the 4 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
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