Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3773 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.142859/5Overall Rating 4.142859/5Overall Rating 4.142859/5Overall Rating 4.142859/5rating 4.142859
Original
Overall Rating 2.21951/5Overall Rating 2.21951/5rating 2.21951rating 2.21951rating 2.21951
96% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


CW
Cassandra W.
Charlotte, NC
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
The best service experience!
Excellent job every time!!!
Shawn M., Service Director from Fort Mill Hyundai responded on 07/16/2018

Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

LB
Linda B.
Fort Mill, SC
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
The staff
The staff are great. Even when I called about something other than my scheduled maintenance David K was great and provided information that was so helpful.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/16/2018

Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

AR
Anita R.
Rock Hill, SC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
great bunch of people!
Great service and communication!
Shawn M., Service Director from Fort Mill Hyundai responded on 07/16/2018

Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

MM
Myra M.
Rock Hill, SC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great Service
nice comfortable place to wait while they are service your car . Car wash when they finish and the staff is so nice . David was so nice to me and that what I look for in serving the public.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/16/2018

Thank you for the 5 Star Review.  So happy David was able to take care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

WD
Welsh D.
Charlotte, NC
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
They're great!
Needed a new tire immediately. They got us in and out, no problem. Thanks a million.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/16/2018

Thank you for the 5 Star Review.  So happy Rey was able to great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

Verified Customer
Fort Mill, SC
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ft Mill Hyundai
David was great as always
Shawn M., Service Director from Fort Mill Hyundai responded on 07/16/2018

Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

TD
Theodore D.
Charlotte, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Outstanding Car Dealer, Best service department ever...
From the purchase/lease experience this is the best car dealer I have had experience with... and I have been purchasing/leasing for over 50 years..... Tops on my list when it comes to my next car... Thanks... Keep up the good work....
Shawn M., Service Director from Fort Mill Hyundai responded on 07/16/2018

Thank you for the 5 Star Review.  Thank you for the very kind comment.    We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

EK
Elizabeth K.
Denver, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Tom
very friendly and helpful!!
Shawn M., Service Director from Fort Mill Hyundai responded on 07/13/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

HM
Harry M.
Rock Hill, SC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Customer Service
Always a great experience, and top notch customer service by Tom Furey.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/12/2018

Thank you very much for the 5 Star Review. So happy Tom was able to take great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

BC
Barbara C.
Rock Hill, SC
2008 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Barbara C.
Thanks for prompt reliable service.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/11/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

JS
Judith S.
Fort Mill, SC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Always Great
As a senior citizen I thoroughly enjoy having my Santa Dr serviced at Fort Mill Hyundai. They are friendly, courteous, and professional. They always do their best to get me in and out in a timely time. Plus, they provide massaging chairs and snacks and water. I appreciate that they know my time is important. They do a good job too. I have never had any problems with their work. Thanks Fort Mill Hyundai!
Shawn M., Service Director from Fort Mill Hyundai responded on 07/11/2018

Thank you very much for the 5 Star Review.  So happy Larry was able to take great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

SH
Stephen H.
Charlotte, NC
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Service
Perfect service plus a new wash guy that even vacuums the vehicle......AWESOME SERVICE as always!
Shawn M., Service Director from Fort Mill Hyundai responded on 07/11/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

Verified Customer
York, SC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Always great service
Always receive great service every time I go.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/11/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

CC
Christine C.
Clover, SC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
New starter
After being gone for 8 days of flying when i arrived Tuesday night my car would not start due to a bad starter. I had to make arrangements to have it towed and made sure that it would go to the dealership for repairs. I know that your technicians are very knowledgeable on my car and I didn’t want anyone else touching it unless it was a Hyundai mechanic. I received a call first thing Thursday morning after the holiday and was told that they would have it fixed that day. By 1100 the car was ready for pick. Your entire staff was excellent in getting to me and my car ready despite the fact I didn’t have a appointment. Thank you all for the great customer service.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/11/2018

Thank you very much for the 5 Star Review.  So happy to hear David was able to take great care of you under those circumstances.   We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

NW
Nichelle W.
Rock Hill, SC
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Good Customer Service
Good Service
Shawn M., Service Director from Fort Mill Hyundai responded on 07/11/2018

Thank you very much for the 4 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

Verified Customer
York, SC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great dealership
Really enjoyed my experience at this dealership.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/10/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

SF
Shelley F.
Fort Mill, SC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Very welcoming, good work
It is always a pleasure to work with Tom. He takes care of his customers
Shawn M., Service Director from Fort Mill Hyundai responded on 07/10/2018

Thank you very much for the 5 Star Review.  So happy Tom was able to take great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

NB
Nisa B.
Fort Mill, SC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Great as usual
This dealership is always quick and very friendly.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/08/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

GP
Gregory P.
Fort Mill, SC
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Treated very well
Courteous, fast and efficient as always.
Shawn M., Service Director from Fort Mill Hyundai responded on 07/08/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

KP
Katherine P.
Catawba, SC
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Great service department
Friendly, efficient service personnel.
Comfortable and spotless waiting area with drinks and snacks available and clean restrooms.
All a must for a top notch dealership!!!
Shawn M., Service Director from Fort Mill Hyundai responded on 07/08/2018

Thank you very much for the 5 Star Review. Thank you for the very kind comment.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

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