Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

4265 Reviews

ReScore Reviews™ (68)

ReScore
Overall Rating 4.6911741/5Overall Rating 4.6911741/5Overall Rating 4.6911741/5Overall Rating 4.6911741/5rating 4.6911741
Original
Overall Rating 2.10294/5Overall Rating 2.10294/5rating 2.10294rating 2.10294rating 2.10294
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


KN
Kathleen N.
East Brunswick, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Very friendly
Oil change and tire rotation done very quickly. Everyone is very friendly and not pushy. And they give you a free car wash with oil change. That's terrific! I will continue to come here for all my car needs.

KM
Kathleen M.
Jackson, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Service
I always do this survey and I always say the same thing. Freehold Hyundai gets five stars all the time. The service is reliable and the people who work there are so nice to deal with. No wonder I’ve leased from them for three years in a row.

TB
Thomas B.
Middletown, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Service was outstanding
I was kept informed throughout the process.
Jeff H., Service Director from Freehold Hyundai responded on 11/16/2018

Thank you for your support/feedback, it's appreciated. We also look forward to improving our process to provide even a better experience each and every time. Thanks again.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Neptune, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Customer service
Excellent customer service..
Jeff H., Service Director from Freehold Hyundai responded on 11/16/2018

Thank you for your support/feedback, it's appreciated. We also look forward to improving our process to provide even a better experience each and every time. Thanks again.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

GH
Gay H.
Lakewood, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service
Communication throughout the visit and the prices are great. I do not take my car anywhere else. I would recommend Freehold Hyundai
Jeff H., Service Director from Freehold Hyundai responded on 11/16/2018

That's great to hear and we thank you for your support, much appreciated...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

DL
Doreen L.
Brick, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Happy
I lovemy Hyundai!
Jeff H., Service Director from Freehold Hyundai responded on 11/16/2018

That's great to hear and we thank you for your support, much appreciated...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

TC
Thomas C.
Englishtown, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
MaryBeth C
The best customer service I ever had! Everyone was outgoing and very professional! I was told what would be done with my car and how long it would take, and it was done exactly in the timeframe that I was quoted. Thank you!
Jeff H., Service Director from Freehold Hyundai responded on 11/16/2018

That's absolutely fantastic and we thank you for those kind words, feedback and support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

KG
Kevin G.
Morganville, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service
Service was great
Jeff H., Service Director from Freehold Hyundai responded on 11/16/2018

Thank you for your support/feedback, it's appreciated. We also look forward to improving our process to provide even a better experience each and every time. Thanks again.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

JW
John W.
Staten Island, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Their professional commitment
There professional and caring response to the customers needs. They treat you like someone who is there family member.
Jeff H., Service Director from Freehold Hyundai responded on 11/15/2018

That's the goal, thank you for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Howell, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
It is a pleasure working with Percy.
I am very pleased with Freehold Hyundai and would highly recommend your facility.
Jeff H., Service Director from Freehold Hyundai responded on 11/15/2018

Great to hear, thank you.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

MU
Michael U.
Lyndhurst, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Outstanding Customer Service
I don’t live in the area, in fact, I live an hour away. I return to this dealership in Freehold despite the inconvenience of distance due to its great customer service. I feel taken care of and attended to with each and every visit and I appreciate the consideration they show me with each encounter and interaction.
Jeff H., Service Director from Freehold Hyundai responded on 11/15/2018

we thank you for that feedback and support, it's appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RB
Robert B.
Englishtown, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
good service and clean work area
Eric Dea has been helping me with my service needs for the last year. Im very happy with Eric and very happy with the service overall.

Rob Belovin.
Jeff H., Service Director from Freehold Hyundai responded on 11/15/2018

Great to hear, we thank you for your support........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Monroe Township, NJ
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
A+
Fast and efficient.
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Great to hear, thanks for your support............

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Englishtown, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
5 star review
People like to be treated well, if they feel they deserve it and most do.
I like dealing with service manager Nick Meccia, and feel he looks out for my best interests. I do appreciate it! And thats why I keep returning.
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Thank you for that review, thank you for that support and thank we thank you for your continued patronage...........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Jersey City, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
I love my car.
to have a peace of mina.
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Thank you for your support and business, we appreciate it>>>>>>>

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RR
Ronald R.
Englishtown, NJ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service
They address all your needs as opposed to just that of your vehicle .
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Thank you for your support and business, we appreciate it>>>>>>> great to hear

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

MP
Michelle P.
Perth Amboy, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Oil change
Service was great and everyone was helpful and pleasant!
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/13/2018

thank you for your kind review we appreciate it!


Verified Customer
Englishtown, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
We are happy with HYUNDAI.
It was our first service appointment. We received an oil change and the car received a car wash. All went well. It was a pleasurable experience.
Jeff H., Service Director from Freehold Hyundai responded on 11/13/2018

Great to hear, thanks for your support and feedback.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Englishtown, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
a
a
Jeff H., Service Director from Freehold Hyundai responded on 11/13/2018

Thank you for your support and business., we appreciate it.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

GS
George S.
Old Bridge, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Engine noise Resolve🤞
Decided to bring it back to figure out the elusive engine noise. Hope it gets resolved. Fingers crossed.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/12/2018 Category: Service
Wish they fixed my problem.
Brought in the car for engine noise, walked out with a $159.00 bill. Engine noise still there!!
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/12/2018

.