Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

3531 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.6481485/5Overall Rating 4.6481485/5Overall Rating 4.6481485/5Overall Rating 4.6481485/5rating 4.6481485
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
95% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


MS
Malcolm S.
Jackson, NJ
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
5 star from top to bottom
just keep up the good work

DL
Donald L.
Monroe Township, NJ
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Great service
So polite and helpful

Anonymous avatar
Verified Customer
New Brunswick, NJ
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Freehold Hyundai did very well
Freehold Hyundai did very well

SS
Stephen S.
Jackson, NJ
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Maintenance Dept and Service Advisor's
I would recommend Freehold Hyundai to any of my friends. The Service Team is excellent and most, of all my Service Advisor Percival Roque. He makes sure that both of my cars are serviced correctly every time I bring them in. I have never had a problem with my cars after having them serviced at Freehold Hyundai. Y should be proud of your service team and of Percival Roque. Thank You. Steve Searing

VM
Virginia M.
Brick, NJ
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
they even wash your car
I only take my car to Hyundai
Jeff H., Service Director from Freehold Hyundai

Thank you for your support and feedback, we appreciate your business.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

BF
Bruce F.
East Windsor, NJ
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Well trained knowledgeable staff
Percy advised exactly what was needed and mechanics executed in timely manner
Jeff H., Service Director from Freehold Hyundai

That's the goal, we thank you for your feedback and support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

BP
Brigida P.
Seaside Heights, NJ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Professional and kind
They took care of my car right way and in a hour I was done.
Jeff H., Service Director from Freehold Hyundai

Thank you for your support and feedback, we appreciate your business.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Anonymous avatar
Verified Customer
Jackson, NJ
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Claudia M
I like the efficiency of your service dept & accuracy with the appointment time.
Jeff H., Service Director from Freehold Hyundai

That's great to hear, we thank you for your business, support and feedback.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

JW
Jillian W.
Cliffwood, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Thank you!
Originally wrote a review because the company did not want to fix a warranty covered issue because of the engine light not being on. A few days after I received a call from Scott the service manager and he was very helpful and understanding! Got the car towed back to Hyundai and Scott had a car brought to me until mine was finished. Turned out all 4 coils had burn marks besides the one that had previously misfired and he went out of his way to have the guys replace all 4 coils to avoid future problems. I cant thank him enough for helping me through a rough situation thank you so much for your help!!!
Jeff H., Service Director from Freehold Hyundai

Great to hear that this was resolved to your satisfaction, thank you for the support, it's appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Anonymous avatar
Verified Customer
Englishtown, NJ
2016 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2018 Category: Service
I don't know
Hi
SCOTT B., SERVICE MANAGER from Freehold Hyundai

WE WILL REACH OUT TODAY


SF
Stephen F.
East Brunswick, NJ
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
hyundai service dept
speedy and great service
SCOTT B., SERVICE MANAGER from Freehold Hyundai

cant thank you enough for your kind response!


CB
Christopher B.
Englishtown, NJ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great Service
Service department has exceeded my expectations each Time I need maintenance from my car
SCOTT B., SERVICE MANAGER from Freehold Hyundai

so happy to hear it,thank you for your great response


DY
Diane Y.
Howell, NJ
2018 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/17/2018 Category: Service
Slow Service
An hour and a half for an oil change. Be prepared, or make alternate plans for the rest of your day.
SCOTT B., SERVICE MANAGER from Freehold Hyundai

we will reach out today


LZ
Lloyd Z.
Monroe Township, NJ
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Good service
On time. Polite. Efficient.
SCOTT B., SERVICE MANAGER from Freehold Hyundai

glad to hear it, thank you!


JG
Josh G.
Morganville, NJ
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great Service!!! Great adviser, Great Stuff
Great Service!!! Great adviser, Great Stuff
SCOTT B., SERVICE MANAGER from Freehold Hyundai

thank you for your kind review we appreciate it!


Anonymous avatar
Verified Customer
Jackson, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Excellent people and service
services were excellent and the people were the same
SCOTT B., SERVICE MANAGER from Freehold Hyundai

glad to hear it! thank you


CW
Christine W.
Englishtown, NJ
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great setvuce
Wonderful advisor
SCOTT B., SERVICE MANAGER from Freehold Hyundai

always happy to hear it! thank you


DB
Donna B.
Jackson, NJ
2017 Hyundai Santa Fe S
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/15/2018 Category: Service
Customers not put first
As previously stated, you lost a faithful customer over a stupid oil change
SCOTT B., SERVICE MANAGER from Freehold Hyundai

 I will reach out today

SCOTT B., SERVICE MANAGER from Freehold Hyundai

Im sorry we werent able to change your mind please let me know if you will reconsider
 Scott Bannon
service manager
732-625-1200
sbannon@freeholdhyundai.com


MB
Michael B.
Old Bridge, NJ
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great service
Excellent service
SCOTT B., SERVICE MANAGER from Freehold Hyundai

thank you for the great review!


Anonymous avatar
Verified Customer
Englishtown, NJ
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Fast and friendly
Was seen immediately by knowledgeable rep.
SCOTT B., SERVICE MANAGER from Freehold Hyundai

thank you for your kind response we appreciate it!