Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

(1,726 Reviews)

ReScore Reviews™ (40)

ReScore
Overall Rating 4.6999965/5Overall Rating 4.6999965/5Overall Rating 4.6999965/5Overall Rating 4.6999965/5rating 4.6999965
Original
Overall Rating 2.5249975/5Overall Rating 2.5249975/5rating 2.5249975rating 2.5249975rating 2.5249975
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Blountville, TN
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2019 Category: Service
Oil Change
Good service and excellent response to customers needs!

Verified Customer
Gray, TN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019 Category: Service
The Best of The Best
Always there when needed.

DB
Derek B.
Johnson City, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
EXCELLENT SERVICE AT FRIENDSHIP HYUNDAI
Had my second servicing at friendship Hyundai
On Monday

Once again I was very impressed with the friendliness, the professionalism and the thoroughness
Alycia F. from Friendship Hyundai of Johnson City responded on 12/11/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Hampton, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Well educated staff
Great customer service, friendly and very clean facilities.
Alycia F. from Friendship Hyundai of Johnson City responded on 12/10/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

WS
Walter S.
Jonesborough, TN
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
GREAT SERVICE AT FRIENDSHIP HYUNDIA
We had an appointment for 10:30, we arrived a little early and they took us right in! The service did not take very long and all was accomplished in good order!
Alycia F. from Friendship Hyundai of Johnson City responded on 12/10/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

JJ
Jeffrey J.
Gray, TN
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Oil plan replacment
Good fast service
Alycia F. from Friendship Hyundai of Johnson City responded on 12/06/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

JE
James E.
Unicoi, TN
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Oil Change
I just happened to be in Johnson City and just happened to notice the oil change sticker on the windshield and was 300 mile over 3000. I went by to see if they were busy and Chris worked me right in. Will return.
Alycia F. from Friendship Hyundai of Johnson City responded on 12/06/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

EW
Edward W.
Elizabethton, TN
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Excellent Experience
Very professional service and at the same time made you feel like family. I will buy my future cars from JC Hyundai and tell my friends.
Alycia F. from Friendship Hyundai of Johnson City responded on 12/04/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

JM
Jerry M.
Bakersville, NC
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
fast service,friendly people
Fixed problems fast, service people and sales persons meets you with a smile.
Alycia F. from Friendship Hyundai of Johnson City responded on 12/03/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

AF
Alycia F.
Kingsport, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Fast and efficient
Great staff. Wonderful service.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/29/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

KT
Kathy T.
Erwin, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Professional, friendly,and quick service
I was there on a recall and I was in and out in record time.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/29/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Gray, TN
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Great Service
Easy scheduling, kind and courteous staff. No long waiting.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/27/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

KB
Kristen B.
Watauga, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Awesome service as always
Chris is always on his game, very knowledgeable and the guys in the shop do grerat an reliable work. I highly reccomend this service departmanr to anyone who appeaciatesw good service.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/26/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Mountain City, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Service and staff
They are always on top of their work. Providing the best service and they seem to love what they do
Alycia F. from Friendship Hyundai of Johnson City responded on 11/25/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

TF
Ty F.
Blountville, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Great Service
I have always received excellent and courteous service when I take my Hyundai in for maintenance. They have never tried to high pressure me into doing a lot of extra things above what I came in for and I really appreciate that.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/25/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

BE
Bill E.
Kingsport, TN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Customer Service Representatives
Interest of service departments interest in customer needs and willingness to see the needs are met.
Nathan Hughes and others in the department represent Friendship Hyundai well.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/21/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

GG
Gary G.
Blountville, TN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Chris Thompson - Service Department
Chris always takes care of our vehicles. He is friendly, professional and efficient. We can't thank him enough.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/21/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

ED
Edward D.
Chuckey, TN
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Fast and courteous service.
Swift and professional service, courteous staff, and comfortable waiting area.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/21/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

PW
Pamela W.
Johnson City, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Pam Winchester
Very relaxing atmosphere with friendly and knowledgeable staff.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/20/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

CY
Charles Y.
Butler, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
excellent service department
fast good service
Alycia F. from Friendship Hyundai of Johnson City responded on 11/19/2019

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500