Fuccillo Hyundai of Greece

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585-720-9000
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,345 Reviews)
5 star
82%
4 star
10%
3 star
2%
2 star
1%
1 star
2%

ReScore Reviewsā„¢ (7)

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

Verified Customer
Rochester, NY
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020 Category: Service
Prompt service
I went in with a problem without even an Papuans they got me in and corrected the issue in a very timely matter. Thanks so much to Todd for taking sure good care of me!
Recommended
AM
Alicia M.
Rochester, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020 Category: Service
Took car in for Service
Best place and awesome guys,had car serviced today car had issues and they got down to the point of then problem car was in and out in few hours and got my baby back running smoothly..sure missed her for a few hours lol,thanks guys! Ya the bestšŸ’ÆšŸ’ÆšŸ’Æ
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/16/2020

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of ourĀ customers needs. Thank you for your time, business and look forward o seein you in the future.Ā 

Thank You,Ā 
Ashley RourkeĀ 
Service Manager
arourke@fuccillo.comĀ 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

RK
Roger K.
Rochester, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Honest service.
I just can't seem to think of anything to say at this time.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/14/2020

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of ourĀ customers needs. Thank you for your time, business and look forward o seein you in the future.Ā 

Thank You,Ā 
Ashley RourkeĀ 
Service Manager
arourke@fuccillo.comĀ 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

JG
June G.
Rochester, NY
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020 Category: Service
Communcation
Quick response, diagnosis and repair
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/13/2020

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of ourĀ customers needs. Thank you for your time, business and look forward o seein you in the future.Ā 

Thank You,Ā 
Ashley RourkeĀ 
Service Manager
arourke@fuccillo.comĀ 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

Verified Customer
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2020 Category: Service
Service appt
Courteous, quality service.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/13/2020

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We work hard to meet all of our customers needs and expectations. Please if there is ever something we could work on or do better at let us know as we are always striving for 5 stars. Thank you for your kind words, time, business and look forward to seeing you in the future.Ā 

Thank You,Ā 
Ashley RourkeĀ 
Service Manager
arourke@fuccillo.comĀ 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

DS
David S.
Rochester, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020 Category: Service
Good service
Got me in on a oil change in a timely matter
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/06/2020

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

KC
Karen C.
Rochester, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020 Category: Service
Awesome customer service /clean dealership
I cannot say anything wrong or negative regarding this dealership's service. They had awesome communication sending email, text and Phone reminders of service appointments and being busy as I am it was needed and appreciated. The dealership is inviting and so clean. Updates on your service progress, and friendly staff what else could you want.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/06/2020

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

ND
Nicholas D.
Webster, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
Service Appointment
Todd is the man always gets you in quickly and takes good care of my vehicle, very friendly and helpful.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/02/2020

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

Verified Customer
Lyndonville, NY
2006 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019 Category: Service
Great service!!!
Great job. Great service!
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/27/2019

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com

Ā 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

SE
Sheila E.
Hilton, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019 Category: Service
Lights out
Great service fit me in immediately as I was going out of town. Love working with Todd
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/16/2019

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

AP
Audet P.
Rochester, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019 Category: Service
services great friendly staff
Good service great work friendly staff
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/13/2019

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

EC
Eugene C.
Rochester, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019 Category: Service
This dealer is alway my best I ever have.
Fuccillo Hyundai is the best to care my car. THANK YOU!!!
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/13/2019

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

DB
Deborah B.
Hilton, NY
2014 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2019 Category: Service
Hyundai Veloster
Friendly, honest and courteous service.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/09/2019

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

MG
Michael G.
Rochester, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2019 Category: Service
Love fuccillo
Always good customer service a never have a long stay..
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/09/2019

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

TC
Theresa C.
Rochester, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2019 Category: Service
Very Good Service
The time that it takes to service my vehicle was very reasonable. When I took it in, my vehicle was in the bay being inspected within minutes. I also like the fact that when you do need something [air filter, etc] there is no pressure put upon you to have it done at the dealership. Thanks for your courteous, prompt service.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/02/2019

Hello,Ā 

Thank you for taking the time to provide us with your feedback. We are glad to hear that we were able to provide you with a 5 star service experience. We strive for 5's and knowing that you could give us a 5 star review lets us know we are doing a good job. Thank you for your time and business and we look forward to seeing you in the future.

Ashley RourkeĀ 
Service ManagerĀ 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!