Fuccillo Hyundai of Greece

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585-720-9000
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Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1155 Reviews

5 star
83%
4 star
10%
3 star
2%
2 star
1%
1 star
2%

ReScore Reviews™ (6)

ReScore
Overall Rating 3.3333333/5Overall Rating 3.3333333/5Overall Rating 3.3333333/5rating 3.3333333rating 3.3333333
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

LK
Linda K.
Rochester, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Service Department always gets it done...
Always easy to schedule, friendly and quick.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/20/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We thank you for the 5 star rating and are happy to know that our hard work to make every customers service experience meet their expectations. We appreciate all our customers and try our best to meet their needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
Service Manager
arourke@fuccillo.com 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

EE
Edward E.
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
great service professional people
service manager helpful polite service area neat and clean and a comfortable waiting area
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/18/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We work hard to provide each customer a 5 star service experience. Thank you for choosing us to service your vehicle. We appreciate your business, time and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
arourke@fuccillo.com 
Service Manager 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

Verified Customer
Rochester, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
Better than the average service center.
Overall a good place to take your car for service. People here are great to be around. They care about your car and that you are happy with it.
Recommended
Verified Customer
Rochester, NY
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Good Service
Prompt service
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/15/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We appreciate your business and glad to know that your service experience was a 5 star rating. Thank you for your time and looking forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

YA
Yahaira A.
Rochester, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Car
Good service
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/15/2019

Hello, 

Thank you for taking the time to provide us with your feedback. I am sorry that we were unable to provide you with a 5 star service experience, if there is anything we can do to improve upon please feel free to email me. Thank you for your feedback and we hope to see you in the future for your service needs. 

Thank You 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

AS
Ada S.
Rochester, NY
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
problem solved
They found that the brake sensor is damaged they changed it and the problem is over, when there is a professional group and they know what they are doing is good because they go straight to the problem and they are not guessing and making the customer spend so much money
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/15/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We appreciate your business and glad to know that your service experience was a 5 star rating. Thank you for your time and looking forward to seeing you in the future. Also thank you for your kind words. We work really hard at our customer service skills. 

Thank You, 
Ashley Rourke 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

DP
Doug P.
Rochester, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Brake light out
Brake light out - Fixed quickly - Very happy
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/13/2019

Hello, 

Thank you for taking the time to provide us with your feedback. I am glad to hear that we were able to accommodate you. We work hard to meet all of our customers needs. Thank you for choosing Fuccillo to service your vehicle. Thank you for you time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com 

 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

SW
Stephen W.
Webster, NY
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Working with Todd Sharping
Todd is a great service advisor and keeps customers up to date on progress.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/12/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We appreciate your business and glad to know that your service experience was a 5 star rating. Thank you for your time and looking forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
arourke@fuccillo.com

 




Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

RK
Roger K.
Rochester, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
friendly people - great service
can't think of anything else to say
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/12/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We are happy to hear that your service experience met your expectations. We work hard to met ever customers needs and hearing that we did that helps us to know that we are doing our best. We appreciate your business, time and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke
Service Manager 
arourke@fuccillo.com 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

LC
Linda C.
Rochester, NY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service
I always get my car serviced when needed and receive good service from the service rep.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/12/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We appreciate your time and business and are happy to know that your service experience met your expectation. We look forward to seeing you in the future. 

Thank You, 
Ashley Rourke
Service Manager 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

LP
Luis P.
Rochester, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Great prices for oil changes.
Great service. Just wished the had checked the air tire pressure on my wife's car when she was there for this service.
Recommended
MS
Mary S.
Le Roy, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Service Review
I like the cleanliness and timeliness of getting my service done here.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/09/2019

Hello, 

Thank you for the 5 star review. We strive for customers to have a 5 star experience and work hard to make sure every customer is treated like part of the Fuccillo family. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

SE
Sheila E.
Hilton, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
New tail reflector
Done quickly and professionally.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/07/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We strive for 5's and appreciate any suggestions you may have to help us improve our service experience. Thank you for the wonderful comments too. Thank you for you time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

JS
Jose S.
Rochester, NY
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
apprciation
I am very please when i have a problem and they respond quickly about it. Thank you.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/07/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We strive for 5's and appreciate any suggestions you may have to help us improve our service experience. Thank you for the wonderful comments too. Thank you for you time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

GN
George N.
Rochester, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Urgent repair needed
The check engine light appeared on my instrument panel. I called Todd and he advised me to bring my car in for service that same afternoon, which I did, They found the problem, which involved a constant velocity joint and made the repair while I waited.

Great service, done promptly, by an excellent service department at Fuccillo Hyundai of Greece.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/07/2019

Hello,

Thank you for taking the time to provide us with your feedback. We are happy to hear that your service experience met your expectation. We thank you for the 5 star rating as we work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com 

 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

LB
Leonard B.
Rochester, NY
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Great service
The service department went way beyond expectations!
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/07/2019

Hello,

Thank you for taking the time to provide us with your feedback. We are happy to hear that your service experience met your expectation. We thank you for the 5 star rating as we work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com 

 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

ND
Nicholas D.
Webster, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Service Department
Todd is the absolute best
Recommended
TC
Todd C.
Brockport, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Great service. Great people
Once again, the staff hit it out of the park. I can't say enough.
Recommended
FC
Frances C.
Churchville, NY
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019 Category: Service
Customer service
Good experience
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 02/07/2019

Hello, 

Thank you for taking the time to provide us with your feedback. I am sorry we were unable to provide you with a five star service experience. If there is anything we can improve upon to better our department please let us know. We thank you for your time and business and hope to see you for your future service needs. 

Thank You 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

DD
Dennis D.
Rochester, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Papa D
Service was quick, friendly and the people really care about giving great service.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/30/2019

Hello, 

Thank you for taking the time to provide us with your feedback. We work hard to make sure every customer gets a 5 star service experience. We will continue to provide you with the best service possible. As always we appreciate your business, time and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke 
Service Manager 
arourke@fuccillo.com 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!