Hello Cynthia and thank you once again for being such a valued customer! We take your view on our process very seriously and please know that i will personally go over your survey with the entire staff and let me be the first to appoligize for the extra time it took to make your purchase smooth with the financing and the papaerwork. If there is anything i can do please reach out to me at 315-445-7900 Thank you again!
Robert Guarente
General sales manager
Fuccillo Hyundai of Syracuse