Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 972 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 19 days ago

Reviews


SB
Sheri B.
Wofford Heights, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Sheri said the staff was very friendly and provided quick service. They did a good job.
This review was collected via phone interview by Customer Research Inc.

DM
Dalilo M.
Bakersfield, CA
HUMMER H3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2019 Category: Service
Dalilo said they were good but his vehicle went back.
This review was collected via phone interview by Customer Research Inc.

CD
Chelsey D.
Tehachapi, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Chelsey said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
Bakersfield, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Matt said the staff were able to take care of his issues.
This review was collected via phone interview by Customer Research Inc.

MI
Mathew I.
Bakersfield, CA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Friendly service
Love this place!!

DS
Dempsey S.
Bakersfield, CA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
94 Nissan p/u
Friendly service and did a great job.. Thanks.

PK
Patricia K.
Bakersfield, CA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Perfect
As always, PERFECT

LH
Leroy H.
Bakersfield, CA
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Leroy said the business was advertised on the radio. They were very informative by letting him know what was going on and did a good job fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Bakersfield, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Richard said the staff provide good service on all his vehicles.
This review was collected via phone interview by Customer Research Inc.

DL
Dahlia L.
Bakersfield, CA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Dahlia said the service was good and Diane is great.
This review was collected via phone interview by Customer Research Inc.

GH
Gayle H.
Bakersfield, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Oil change
I came in for an oil change and was in and out in under an hour. Remodeled office, more staff, more bays to meet customer service. They can fit you in depending on the service: A long time customer!

PG
Perry G.
Bakersfield, CA
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Perry said the business had good service, was on time and by appointment.
This review was collected via phone interview by Customer Research Inc.

BR
Brian R.
Bakersfield, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Brian said the business was fast, efficient and they do good work.
This review was collected via phone interview by Customer Research Inc.

GM
Gordon M.
Bakersfield, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Honesty.
This is the most honest car repair garage I have ever dealt with. I okayed brake shoes and rotor replacement for my dually truck. When I came to get the truck they apologized for their error and said my brakes were fine,
. I have been a loyal customer with G & G for about fourteen years and know if I’m not satisfied they will make it right.

Verified Customer
Bakersfield, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2019
Great forgot small detail
It was good overall in the end my computer wasn’t reset

CW
Catherine W.
Bakersfield, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Quick diagnosis, quick repair
Left my vehicle for a/c in the middle of summer and quickly had the vehicle back so my new teen driver could continue to drive around comfortably.

DJ
Danielle J.
Bakersfield, CA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Friendly and well taken care of!
From the time I walked in I was greeted and taken care of. Everyone was friendly. They discussed everything with me prior to doing it and weren’t pushy, and very understanding. I scheduled and dropped off my suv the next day they had everything finished before closing so I could pick up. They even washed up my car and had it out front waiting for me! I really appreciate Don & the other staff who helped me. I would highly recommend this place and if I have any other problems I will be returning to G&G.

AW
Amanda W.
Bakersfield, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Excellent service
I am very satisfied with the service I received. The staff are friendly and knowledgeable. They go above and beyond!

CM
Christal M.
Bakersfield, CA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Best mechanic in town!!
I use G&G for my office and personal vehicle needs. The staff is friendly, personable, knowledgeable and honest. They give upfront pricing and treat their customers like friends and family. I highly recommend them to anyone in need of a mechanic.

KW
Kip W.
Bakersfield, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
great attitude
Quick response kept us notified thru out visit. Very helpful