Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

789 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago

Reviews


JS
Josh S.
Bakersfield, CA
Chevrolet Astro Passenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Quality
Had a problem with my van and water was leaking everywhere it was overheating thouggt My head's had cracked but come to find out it was just the hoses that were busted they got me the answer to my problem in less than a day and had the problem resolved quickly I highly recommend G & G Auto Repair.

MC
Michael C.
Shafter, CA
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Michael said he enjoyed the service. The staff in the office really worked hard on his vehicle and were very real with him. He got his vehicle back the next day, it was a good deal.
This review was collected via phone interview by Customer Research Inc.

RM
Ralph M.
Bakersfield, CA
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Oil and transmission service
G&G is best, quick reliable service. They are honest and trustworthy. I would trust any of my cars with them. They will get your car done at the time they say. Great prices.
Richard G. from G&G Auto Repair responded on 06/13/2018

Thanks Ralph.


AZ
Ana Z.
Wasco, CA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ana said the staff were fast. She told the staff she needed her vehicle fixed quickly because of her job and they called her after three hours to tell her the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

TW
Tom W.
Bakersfield, CA
Oldsmobile Alero
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Tom said the service wasn't free, but the staff were really accommodating.
This review was collected via phone interview by Customer Research Inc.

DK
Dundee K.
Wasco, CA
Ford Expedition
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Dundee said the business is well above average. He has already recommended it to several people.
This review was collected via phone interview by Customer Research Inc.

AD
Alfred D.
Bakersfield, CA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Alfred said he is happy with the services provided by the business.
This review was collected via phone interview by Customer Research Inc.
Richard G. from G&G Auto Repair responded on 06/13/2018

Thanks Alfred


ZG
Zack G.
Bakersfield, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Zack said the business is the best place in town to get a vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

DM
Dawn M.
Bakersfield, CA
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Dawn said the business has been excellent with her. It is the only place that she would recommend to anyone else.
This review was collected via phone interview by Customer Research Inc.
Richard G. from G&G Auto Repair responded on 06/07/2018

Thanks Dawn.


AL
Anthony L.
Bakersfield, CA
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Anthony said his wife had to wait 15 minutes while a staff member had to speak to the owner of the business. He still recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Bakersfield, CA
Cadillac Escalade ESV
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/29/2018
Didn’t want my business...
I don’t know what I would have to do to be your customer. I probably over $5000 with you in the past year. I wanted to do some additional work to the car. Couldn’t get anyone to call me back. Hell I even researched my own parts and sent it to you over email but never could get you to call me back. A customer should never feel that they are “inconveniencing” you by trying to get repairs done. Disappointed in my service but I guess you guys are growing too fast me

KK
Kris K.
Bakersfield, CA
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Did exactly what they said
I worked with Don at G&G and he was great. I had a good idea about what the issue was and his team diagnosed it as the same. Parts and labor were reasonable and he delivered on everything he stated. Good experience.

WW
William W.
Bakersfield, CA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
William said this business was on the ball. He received good service.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Bakersfield, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Scott said the employees were friendly.
This review was collected via phone interview by Customer Research Inc.
Richard G. from G&G Auto Repair responded on 05/15/2018

Great to hear Scott


IC
Isley C.
Bakersfield, CA
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Isley said the staff was helpful and got the service done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Richard G. from G&G Auto Repair responded on 05/15/2018

Great to hear Isley


JA
Joseph A.
Bakersfield, CA
Mazda CX-7
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
Joseph said the service was good, but took too much time .
This review was collected via phone interview by Customer Research Inc.
Richard G. from G&G Auto Repair responded on 05/15/2018

Joseph, sorry if we didn't meet your expectation. A regular oil change would not usually take as long as your did. We were dealing with your  making a lot of engine noise due to low oil level. We wanted to take extra care to drain and inspect you oil, as we were concerned with engine damage. We take pride in our work and want to assure you receive the best.vehicle


BF
Barbara F.
Bakersfield, CA
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Replaced struts
Don @ G&G gave me a fair and competitive bid on the job. The mechanic completed it quickly and they even washed my car before I picked it up. Awesome!!!
Richard G. from G&G Auto Repair responded on 05/15/2018

Thank you Barbara


JC
Jeff C.
Bakersfield, CA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Jeff said this business is a little expensive but they do good work.
This review was collected via phone interview by Customer Research Inc.

JL
Jason L.
Bakersfield, CA
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Jason said that the staff at the facility fixed his problem, went over everything with him and provided him with a fair price.
This review was collected via phone interview by Customer Research Inc.
Richard G. from G&G Auto Repair responded on 05/15/2018

T

Glad we could help


MR
Marcia R.
Bakersfield, CA
Lexus GX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Excellent service
I am so pleased my service was needed and G&G was fast and efficient.
Richard G. from G&G Auto Repair responded on 05/11/2018

Thank you Marcia