Gaps Tire And Auto Service

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

163 Reviews

98% Would Recommend
Latest Review almost 2 years ago

Reviews


JR
JESSIE R.
Boonville, MO
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016
Top Notch Customer Service
It doesn't matter what reason I take any of our vehicles into GAPS for, they are fast, courteous, and provide top-notch customer service. This trip was for a simple oil change, but the quality and speed of service was great none-the-less.

BC
Brad C.
Boonville, MO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Brad said he likes this business and they are good.
This review was collected via phone interview by Customer Research Inc.

ML
Mitchel L.
Boonville, MO
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Mitchel said the service was great with the business.
This review was collected via phone interview by Customer Research Inc.

DL
Darrell L.
Boonville, MO
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Darrell said he is very pleased with this business, which is why he goes there. They have good people, and he likes their service.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Missouri
Chevrolet Chevy Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Brian said his overall experience was not good. The lady at the front desk was amazing. However, when his vehicle broke down on the side of the road, it was towed to the business and they did get on it right away. He said they put parts on the vehicle and could not find out what was wrong with it. He said it has been at the business for 3-4 days and it is still not fixed.
This review was collected via phone interview by Customer Research Inc.

MC
Mancel C.
Boonville, MO
Ford Explorer Sport Trac
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2016 Category: Service
Mancel said this business did a good job and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DS
DIANE S.
Boonville, MO
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016
Service is quick and friendly
I always feel secure in knowing that the mechanics and front desk (Tammy) have my best interest at heart. When I tell them I am taking a road trip, I know that I am not going to have any problems. Peace of mind id worth a lot ...and they are reasonable in pricing.

JG
Jean G.
San Marcos, TX
Ford Freestyle
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2016 Category: Service
Jean said the service received at this business was adequate, and close to the best.
This review was collected via phone interview by Customer Research Inc.

JR
JESSIE R.
Boonville, MO
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016
They stand behind thier work.
Tammy and Gus are great to work with. They stand behind their work 100%. They got me in quickly and took care of the issue. I always count on GAPS to take care of us.

HN
HEATHER N.
Boonville, MO
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016
Fast service
I was in and out in 30 minutes. Real friendly customer service.

TS
Trisha S.
Boonville, MO
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016 Category: Service
Trisha said this business did the job quickly and efficiently.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
California, MO
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
Michael said the business was very understanding about the repair and picking up his vehicle. He works out of town so it was great for him to have such help. The business was very easy going.
This review was collected via phone interview by Customer Research Inc.

LT
Lewis T.
Columbia, MO
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2016 Category: Service
Lewis said the employees provide great work with no problems. They are timely and he has been with them for years. If he wants his vehicle done right, he goes to this business. They are fair, friendly and good.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Boonville, MO
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2016 Category: Service
James said this business did exactly what he asked of them and they do good work.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Boonville, MO
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
Jason said he had a good service experience with the business.
This review was collected via phone interview by Customer Research Inc.

SS
Sheryl S.
Missouri
Ford Freestar
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Sheryl said she was pleased with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Blackwater, MO
Chrysler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2016 Category: Service
Spoke with Judy. She said they are able to work with her quickly.
This review was collected via phone interview by Customer Research Inc.

TP
Tracy P.
Boonville, MO
Mitsubishi Outlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Tracy said all the employees are great people.
This review was collected via phone interview by Customer Research Inc.

BR
Bob R.
Columbia, MO
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2016 Category: Service
Bob said the business took care of him. He would recommend this facility.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Prairie Home, MO
Buick Century
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2016 Category: Service
Spoke with Roxanna. She said her vehicle wasn't ready when the business said it would be.
This review was collected via phone interview by Customer Research Inc.