Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

193 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


SW
Steve W.
Port Charlotte, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Cyrena. She said they have been very happy and satisfied with this business. So far, they have been very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

HG
HENRY G.
Port Charlotte, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Great Service!
I'm a repeat customer! Great service every time. Thank you

PG
PAT G.
Punta Gorda, FL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great service!
I was very pleased with the courtesy and professionalism of everyone at Gorman's. My 10 year old car was repaired as promised and is running as well as ever.

EB
ELLE B.
Punta Gorda, FL
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Sam E Davie
Always great service, and the added benefit of the shuttle makes it usable for everyone.

PL
Pat L.
Punta Gorda, FL
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Pat said she was there for over an hour, and hers was the only vehicle being serviced. She saw several employee's standing around but was pleased with Sam
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Port Charlotte, FL
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
John said the service was good. The service was efficient. The work was done promptly. The service was completed on time.
This review was collected via phone interview by Customer Research Inc.

VP
Vince P.
Port Charlotte, FL
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Vince said that he recommends this business for service. The staff are all good people.
This review was collected via phone interview by Customer Research Inc.

LC
Lorren C.
Punta Gorda, FL
Hyundai Tiburon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Spoke with Lorren's wife. She said they have used this business for years, and have always received excellent service. The staff is polite and inspect the vehicle thoroughly.
This review was collected via phone interview by Customer Research Inc.

RB
Rakesh B.
Florida
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Rakesh said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Port Charlotte, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Jeff said they talk to him and make sure everything is done correctly.
This review was collected via phone interview by Customer Research Inc.

MP
Marie P.
Punta Gorda, FL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Marie said they were very good about taking care of her. She has found them very helpful in coming out to get her wheelchair. Also, they assisted her in choosing the right vehicle.
This review was collected via phone interview by Customer Research Inc.

KW
Kirk W.
Punta Gorda, FL
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2018
Tire repair
Took my 2002 cadillac in because both rear tires were slowly losing air. I was told it was because my tires were old and needed replaced. I picked the car up and took it home where I took some soapy water and discovered both of the valve stems had leaks showing and neither tire had been filled with air and checked for leaks because one had 23 lbs pressure and the other only 15 lbs. I called them back and told them what I found, they had me come back and replaced both valve stems and cleaned the rims which has solved the problem. The quote to replace the tires was $700, I paid $27 for the repair that I originally requested. With 40 years plus in the automotive industry and a former business owner I don’t know if this was just a lazy employee or an effort to upsell.
I will say I have used this place in the past and really like these guys but I think I would get a second opinion after this because my trust in them is somewhat questionable at this point. Hope this information helps.

ES
ERINE S.
Port Charlotte, FL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
SAME-O-SAME-O
I take my car to Gorman because the service is always the same,good!! Sammy (the service manager) treats all his customers as they are old friends. He is not only a great guy but a great manager,the few times when there was a problem Sam took care of it. Over the years I have referred many friends to Sam most of them are still there.So as I said SAME-O-SAME-O always good (that's the way I like it)

BC
Bill C.
North Port, FL
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Bill said the staff at this facility do a good job. They are convenient and he is very happy with their service all around.
This review was collected via phone interview by Customer Research Inc.

EH
Elaine H.
Port Charlotte, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Elaine said the employees were very nice. They provided the best service.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Florida
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Chris said the staff is great.
This review was collected via phone interview by Customer Research Inc.

CY
Chyleeen Y.
Florida
Mercedes-Benz S430
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/07/2018 Category: Service
Chyleeen said her granddaughter stopped by the business and bought a used tire and a week later it went flat. She said the staff should not have sold her granddaughter a defective tire for it to go flat in a week.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Florida
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Robert said he has had no problems with his recent service.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
North Port, FL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Robert said the owners of this business Sammy and Davis are respectful, on time, and they go out of their way to take care of their customers. They are the best.
This review was collected via phone interview by Customer Research Inc.

GS
Gabriel S.
Florida
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Gabriel said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

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