Thank you for submitting feedback on your experience with us. While we strive to achieve a 5 star experience with EVERY customer 100% of the time. There are times where we fall short of those goals.
It appears that this is one of those times. Please expect a phone call from myself and/or a member of our staff to address any lingering concerns along with other issues that may be present.
Our goal is simple, to turn your 1 star experience into a 5 star result.
Very Respectfully,
Albert Risch
GSM - Genesis of Arapahoe
They must have sold vehicles to Fred and Barney Rubble and have never advanced from the stone age. We really felt taken advantage of. I can't believe Genesis/Hyundai allows dealers to function in this manner.
Sorry for the bad review but I believe GOA deserves it!