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My car December 27th 2022 after them telling me I should have had my car back soon as parts came in again I was without a car for almost 7 months still paying car note and car insurance still while having to pay for a rental car when I picked up car I noticed the hood looked like it was not closing all the way it still looked lifted they told me they will call me when a appointment was available however I never received a call my daughter passed away January 2nd 2023 so a car was not on my mind honestly so I wasn’t driving again January 12th I had to bring my car in because my tire was low and also told them about the trim on my window again 6/26 I was back there because I told them my car was having problems and it was not picking up speed 7/28 I had to get a transmission module fuel pump changed I went to pick up my car and noticed my driver seat was leaning I brought I back to dealership they had to order a frame assembly for seat on 10/11 I had to have a injector replaced now on 01/03/2024 I pointed out everything that was still wrong with my car weather strips door panel trim 1st I had to drive 1hr away just for to take pictures then I got a appointment about 3 weeks later when parts came in when i mentioned to the service advisor about Crome piece peeling on my door she told me it’s wear and tear it wasn’t under warranty I asked to speak to manager and she stated he was in a meeting so I left my number and asked can he give me a call asap and of course that never happen no one never called so when I went back to get car worked on I noticed they had change the Crome pieces by vent and on passanger door but not on driver side I asked the advisor about that she said oh you will have to bring it back because we will have to order more parts I said well when I came in the 1st time you all couldn’t order parts and she said I had to have my manager look at it 1st so again I asked to speak to manager she stated again that he’s In a meeting she told me well it’s nothing she can do for me because my car was wrecked before i asked to speak to management again and she said they where still in a meeting so I walked over to to Hyundai and the guy brain was sitting in his office I spoke to him and explained my concerns and he’s telling me they never replace trim on back glass I told him I never replaced it either so I’m not sure what’s going on I just need all of it to match I also pointed out the work his guys has just done and showed him how everything was messed up and he still couldn’t help he told me he will give me a call and still he haven’t called I have been to Baton Rouge 4 times since this year have started all to be turn around each time I’m very frustrated and just want a different car because I’m not getting any help and I have already extended my hand multiple times
My door is not lining up as we speak u have to force it close
I already had a fuel injector replaced
I already had a fuel pump replaced
I had to get moldings and trim on door replaced
I had to have driver seat replace
Paint is peeling
Window is cracked no rock chip or anything
Crome in the inside of the car is peelings
Car is not even 2 years old and I have been trying to get issues fixed for over a year and it’s still nothing this is really stressful and I’m pissed not to mention I have traveled back in forth 5 times for my car still not to be fixed!