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SureCritic / Genesis Of Bedford
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Genesis Of Bedford

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(18 Reviews)
55
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Score Details

5 stars
75%
4 stars
9%
3 stars
9%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
4
Total ReScores™
4.8
ReScore™ Average
55
Net Promoter Score ®

Business Details

Categories
Contact
(440) 439-0700
No Business Hours Provided

Business Hours

* No Time Zone provided
18300 Rockside Road Bedford, OH 44146
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(18 Reviews)
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Recent Reviews
Verified Customer
Stow, OH
2022 Genesis G70
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/07/2022
verified customerVerified Customer
5
Category: Service
Not a luxury brand service experience
Nice car but Genesis needs to get their act together with service experience. Disappointed. I hope next service is better. I may try a different dealership to see if any better.
DAN D., Parts and Service Director from Genesis Of Bedford responded on 03/09/2022 05:49 AM

Good morning- I am sorry to hear that your service at Genesis of Bedford did not meet your expectations. 

I would like the opportunity to speak with you to rectify your concerns. My personal cell phone number is 216-777-0953.

 Thank you,
Lindsay Ghedotte

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