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Genesis Of Carmel

Average Score
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(18 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

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Contact
(317) 848-4200
No Business Hours Provided

Business Hours

* No Time Zone provided
4200 E. 96 Th Street Indianapolis, IN 46240
Service Department's Reviews
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(18 Reviews)

GP
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George P.
Westfield, IN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2022
5
Category: Service
Sales experience
Drove in to get an appraisal on a potential trade/in and sit in a new car to size it up . Wanted to know the appraisal value before I would take up anyone time to set up a test drive. I was told by the salesman that the used car manager gave him a range. I asked him via e-mail to send me a quote on a particular vehicle I sat in and to include the trade-in appraisal. Never heard back. I received a call from a sales Manager who said he would look into it and get back to me. Never heard back from him either. Maybe, it’s a blessing because if they act like this during the sales process, can you imagine the run around you would get from service after you spent your money .it could be the individuals so I do not want to be too harsh in my assessment of the dealership .
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