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SureCritic / Genesis Of Cleveland
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Genesis Of Cleveland

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(2 Reviews)
-50
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Score Details

5 stars
55%
4 stars
33%
3 stars
11%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-50
Net Promoter Score ®

Business Details

Categories
Contact
(216) 416-6700
No Business Hours Provided

Business Hours

* No Time Zone provided
19991 Villaview Road Cleveland, OH 44119
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Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(2 Reviews)
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Recent Reviews
Verified Customer
Berea, OH
2019 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/04/2021
verified customer Verified Customer
5
Category: Service
Genesis appointment
First of all they forgot I had an appointment. Then they did not have a loaner car available for me. However, they made up for their deficiencies by doing my scheduled exterior detailing at no cost to me which I greatly appreciated.
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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