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Genesis Of Cool Springs

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(23 Reviews)
81
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
3
Total ReScores
5.0
ReScore Average
81
Net Promoter Score ®

Business Details

Contact
(615) 550-7330
No Business Hours Provided

Business Hours

* No Time Zone provided
201 Comtide Court Franklin, TN 37067
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(23 Reviews)

AM
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Anony M.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2022
10
Category: Sales
Best car buying experience
I don’t have a big enough vocabulary to explain what an amazing experience I had buying a car here.

Jay is above and beyond the best person to deal with because he is so kind, yet so genuine. We have purchased many cars in our past and had terrible experiences and usually is combative. This felt easy. Ask for Jay, he deserves all your business and support. I’ll also say Haj was part of our sale and was also great!

The financing with Mike was an excellent experience. He was patient, kind and also felt very genuine.

I needed to come back a week later for something and even though the sale was over, I was still met with kindness and enthusiasm.

I even popped into the service center for a moment and everyone had a smile and jumped at the chance to help me.

I didn’t know a car buying experience could be like this. They are also the Hyundai of Cool Springs so they have customers for life so far.

Thank you all!
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