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Genesis Of Gaithersburg

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(32 Reviews)
82
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores
5.0
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(301) 670-4800
No Business Hours Provided

Business Hours

* No Time Zone provided
905 North Frederick Ave. Gaithersburg, MD 20879
Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(32 Reviews)

SR
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Sandi R.
Round Hill, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
verified customerVerified Customer
10
Category: Sales
Professional, friendly and stress-free! Thanks Kevin!
A great experience! And that’s saying a lot with car buying…
We had the pleasure of working with Kevin Walker for the purchase and delivery of our new Genesis GV80. Kevin is exceptionally professional, knowledgeable and, even more valuable to us, genuinely friendly, honest and patient. Bonus points for being calm and patient with us.
We all know, and expect, that car buying can be stressful and combative - so it’s a rare experience to get through it with professionalism and respect from the entire staff at a dealership.
We started the GV80 search over the phone weeks ago with the Manager, Kenny Cresswell. When they found the exact car we were looking for, Kenny let us know immediately and handed us, the car and all of our questions over to Kevin Walker. We drove in (from
out of state) met with Kevin, test drove the car, asked a million questions and, hours later, moved ahead with the purchase process. Again, he was professional, respectful and easy to work with in a stressful situation. And his sense of humor was helpful, too! We highly recommend and suggest you see Kevin if you go to Gaithersburg Genesis.

So far, we love the car and will love it even more once we’re experts with ALL the bells and whistles~
Thank you Kevin, Kenny and Jenna for working WITH us and FOR us to find our Wish List Genesis GV80!
S & P
FELIPE J T. from Genesis Of Gaithersburg responded on 01/03/2022 07:14 AM

Hello,

Thank you for the oppertunity to earn your busniess, and thank you for the feedback and kind words.  We look forward to continue to provide you and your New Genesis with a 5 star experience.

Sincerely,

Felipe Teixeira, GSM
Fitzgerald Genesis of Gaithersburg

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