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Genesis Of Hammond

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)
70
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Score Details

5 stars
96%
4 stars
<1%
3 stars
4%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
70
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(985) 345-0321
No Business Hours Provided

Business Hours

* No Time Zone provided
401 North Morrison Blvd Hammond, LA 70401
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Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)
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Recent Reviews
CP
gravatar
Constance P.
Olive Branch, MS
2021 Genesis Gv80
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/27/2021
verified customer Verified Customer
5
Category: Sales
Sudden Market Increase/Faulty part
I drove past a hundred locations to get to one specific 6 hour drive away Genesis because their internet price was $13k cheaper than all others. When I got there, the salesman failed to inform me over the phone that there had been a “market increase” because the GV80 was “in hot demand” and resulted in a $13k increase then what was listed online. Then when I began to drive home the system issue (warning) light continuously popped on every few minutes saying to check the drive shift but it was correct. The Hammond of Genesis Mgr basically told me “although it sounds bad, it’s my vehicle now and is a warning issue”. The part is too new and can not even be ordered yet so I can not even do a video or feel comfortable riding someone in this expensive ride to show off because it already had system issues and that’s embarrassing. It’s also annoying to have to hear and see this warning every 3 minutes beep while I drive and everytime I open my car door.
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