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SureCritic / Genesis Of Kansas City
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Genesis Of Kansas City

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)
41
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Score Details

5 stars
44%
4 stars
24%
3 stars
20%
2 stars
<1%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
4.5
ReScore™ Average
41
Net Promoter Score ®

Business Details

Categories
Contact
(913) 642-9600
No Business Hours Provided

Business Hours

* No Time Zone Provided
7050 W. Frontage Road Merriam, KS 66203
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Service Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)
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Recent Reviews
Verified Customer
Overland Park, KS
2018 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/02/2021
verified customerVerified Customer
8
Category: Service
Good but slow
My experience was good but for what I had done it seems like it should have taken less than 2 hours...maybe an hour, no more than an hour and a half. Dealers in general take too much time for basic services.
Hailey M. from Genesis Of Kansas City responded on 12/03/2021 06:57 AM

Thank you for the additional feedback a member of our team will be in contact 

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