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SureCritic / Genesis Of Kearny Mesa
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Genesis Of Kearny Mesa

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(48 Reviews)
30
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Score Details

5 stars
77%
4 stars
9%
3 stars
6%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
3
Total ReScores™
5.0
ReScore™ Average
30
Net Promoter Score ®

Business Details

Categories
Contact
(858) 278-7100
No Business Hours Provided

Business Hours

* No Time Zone provided
4797 Convoy Street San Diego, CA 92111
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Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(48 Reviews)
Write a Review
Recent Reviews
Verified Customer
Chula Vista, CA
2022 Genesis Gv80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2022
verified customerVerified Customer
0
Category: Service
Poor customer service and incomplete repair
New car (~2000miles) but there are missing screw and nut. Too long wait time and incomplete repair and no response.
ARIC E. from Genesis Of Kearny Mesa responded on 02/10/2022 08:36 AM

Good morning, I would very much like to discuss your recent visit to our facility. Please contact me directly at your earliest convenience. Aric Erlandsen - Genesis Service Manager. 858-634-6429

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