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SureCritic / Genesis Of Kennesaw
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Genesis Of Kennesaw

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(45 Reviews)
61
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Score Details

5 stars
80%
4 stars
11%
3 stars
2%
2 stars
3%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
61
Net Promoter Score ®

Business Details

Categories
Contact
(678) 631-3575
No Business Hours Provided

Business Hours

* No Time Zone provided
2878 Barrett Lakes Kennesaw, GA 30144
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(45 Reviews)
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Recent Reviews
Verified Customer
Marietta, GA
2021 Genesis G70
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/01/2021
verified customerVerified Customer
5
Category: Service
Worst service experience of all four cars I purchased from this dealership
It was a mess…… service department needs work over.
WILLIAM W. from Genesis Of Kennesaw responded on 11/04/2021 08:07 AM

Thank you for taking the time to speak with me this morning. I really appreciate your feedback and will use that to improve our proceses. I wanted to remind you that you also have complimentary valet service for your vehicle for the first 3 years or 36k miles.

Thank You,
Malik Smith
Hyundai of Kennesaw
WILLIAM W. from Genesis Of Kennesaw responded on 11/04/2021 08:08 AM

Thank you for taking the time to speak with me yesterday morning. I really appreciate your feedback and will use that to improve our proceses. I wanted to remind you that you also have complimentary valet service for your vehicle for the first 3 years or 36k miles.

Thank You,
Malik Smith
Hyundai of Kennesaw

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