Business Solutions
SureCritic / Genesis Of Kennesaw
business image

Genesis Of Kennesaw

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(45 Reviews)
61
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
80%
4 stars
11%
3 stars
2%
2 stars
3%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
61
Net Promoter Score ®

Business Details

Categories
Contact
(678) 631-3575
No Business Hours Provided

Business Hours

* No Time Zone provided
2878 Barrett Lakes Kennesaw, GA 30144
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(45 Reviews)
Write a Review
Recent Reviews
GM
gravatar
Gordon M.
Kennesaw, GA
2021 Genesis Gv80
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/14/2022
verified customerVerified Customer
2
Category: Service
Needs improvement
The service pay was a joke the service advisors were more interested in their own personal phone calls etc. and let me standing for a long time very poor service advisor attention
STEPHEN G. from Genesis Of Kennesaw responded on 02/16/2022 09:13 AM

Thank you for the feedback. Your experience does not reflect our service experience expectations, we absloutely value your time and business, and take responsibility if we failed to provide what both you and us expect to provide as a great experience to our service customers. The management team will be reaching out to speak with you further regarding the visit. 

Businesses Near You
Automotive Services
95
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(511 Reviews)
Tribble's Automotive Inc
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,615 Reviews)
Joe's Automotive
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(417 Reviews)
Reinhardt's German Auto Haus
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,130 Reviews)
C & T Auto Service
82
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(860 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.