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SureCritic / Genesis Of Montgomery
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Genesis Of Montgomery

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
20
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Score Details

5 stars
56%
4 stars
22%
3 stars
9%
2 stars
3%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
5.0
ReScore™ Average
20
Net Promoter Score ®

Business Details

Categories
Contact
(513) 489-2000
No Business Hours Provided

Business Hours

* No Time Zone provided
10981 Montgomery Road Cincinnati, OH 45249
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Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
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Recent Reviews
HV
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Haree V.
Cincinnati, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2022
0
Category: Service
Poor service, not worth visiting
Made an appointment for servicing my GV 80, I was booked for 10:30 am on Saturday. I arrived there by 10:15 am and was told “if I were you I would get the vehicle some other day, there are 6-7 vehicles ahead of you and we are not taking any more vehicles today and even if we did you would have to wait for over an hour and half”. Talked to the customer service agent at front seat who said that the person who made an appointment for me was not even supposed to make an appointment for today as Saturdays are only walk ins. You must be kidding me! Needles to say I am never going here ever again if only I had a choice (there are no other Genesis dealerships in the are). This is not the first time this has happened here, when I had to get my tire changed (through tire and wheel insurance) it was a nightmare. Sorry guys, you are not seeing me back here.
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