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SureCritic / Genesis Of Montgomery
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Genesis Of Montgomery

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
20
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Score Details

5 stars
56%
4 stars
22%
3 stars
9%
2 stars
3%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
5.0
ReScore™ Average
20
Net Promoter Score ®

Business Details

Categories
Contact
(513) 489-2000
No Business Hours Provided

Business Hours

* No Time Zone provided
10981 Montgomery Road Cincinnati, OH 45249
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Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
Write a Review
Recent Reviews
EZ
gravatar
Esther Z.
Cincinnati, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2022
0
Category: Service
.
I took my Genesis in for service because the front turn signals were not working. One hour later I received an estimate of $3,676 to fix the turn signals. The estimate said two head lights had to be replaced because the car had been in an accident. The car had not been in an accident. I took my car to the neighborhood mechanic. In 20 minutes he replaced two light bulbs. Cost—$23.72–includes tax and labor. The head lights work, the turn signals work. Either the person who gave the estimate was not trained or taking advantage of a female senior citizen.
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