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SureCritic / Genesis Of Montgomery
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Genesis Of Montgomery

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
20
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Score Details

5 stars
56%
4 stars
22%
3 stars
9%
2 stars
3%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
5.0
ReScore™ Average
20
Net Promoter Score ®

Business Details

Categories
Contact
(513) 489-2000
No Business Hours Provided

Business Hours

* No Time Zone provided
10981 Montgomery Road Cincinnati, OH 45249
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Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
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Recent Reviews
TS
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Tom S.
Ft Mitchell, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2023
0
Category: Service
Horrible communication, zero communication
This place has a whole new area for Genesis but the service is sub par. got there walked in no one on in there as I waited then another customer came in still no representative. Finally someone came in took my info to run an error code. Hour later I to follow up with the person. Comes back with ridiculous quote. This is the worst Genesis dealer. As I’m sitting in room People have been waiting for car washes which was broken . Oil changes that were finished but no one notified them at 90 dollars and couldn’t even assist in finding s five dollar coupon on website. Rude cashier at window doesn’t mind making you wait. Stay clear
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