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Genesis Of New Bern

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(22 Reviews)
100
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Score Details

5 stars
81%
4 stars
15%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
4
Total ReScores™
5.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(252) 637-0007
No Business Hours Provided

Business Hours

* No Time Zone provided
2910 US Highway 70 East New Bern, NC 28560
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Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(22 Reviews)
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Recent Reviews
MW
gravatar
Michael W.
Jacksonville, NC
2021 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
verified customerVerified Customer
Category: Sales
Great service knowledge and professional staff…especially Matt.
Really enjoyable experience, Genesis of New Bern comes highly recommended. Extremely professional staff ( Matt ) and highly knowledgeable. Facility could use a facelift, but the staff Thrive in spite of their working environment.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2021
Category: Sales
Great staff
Great service. Matt is an excellent salesman, knowledgeable and professional. He comes highly recommended. Genesis of New Bern needs a new building that makes just as big of a statement as it’s vehicles do. Right now….it looks like a Used Car Lot.
Recommended
KEVIN M., General Manager from Genesis Of New Bern responded on 06/14/2021 01:06 PM

Thanks for the kind words regarding your purchase experience.  We are aware of the challenges we are facing with our Facility and we are in the process of getting a new building started.

Respectfully,

Kevin Mattingly
General Manager
Genesis of New Bern

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