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Genesis Of New Bern

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(19 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

Categories
Contact
(252) 637-0007
No Business Hours Provided

Business Hours

* No Time Zone provided
2910 Highway US Hwy 70 East New Bern, NC 28560
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(19 Reviews)

BN
gravatar
Blake N.
Jacksonville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
10
Category: Service
Warranty claim
Went in to have the team look at a cosmetic issue with my Genesis and they were very fast, friendly and professional. They had my replacement parts on order within 10 min. I only spent 15 min. in the service department. Great experience so far, will update when the repairs are completed!
ROBERT C M., FIXED OPERATIONS DIR from Genesis Of New Bern responded on 11/22/2021 10:25 AM

Thank you for your 5 STAR review of our service department and Thank you Very much for your Business.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
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