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Genesis Of Newport News

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7 Reviews)
78
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
78
Net Promoter Score ®

Business Details

Categories
Contact
(757) 877-9995
No Business Hours Provided

Business Hours

* No Time Zone provided
12872 Jefferson Avenue Newport News, VA 23608
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7 Reviews)

SC
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Sheila C.
Newport News, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2021
verified customer Verified Customer
0
Category: Service
Straight up Ghetto
I brought a car here a 2021 genesis my experience suck . I would rather spend 55,000 dollars on a dodge neon then a Hyundai Genesis. This was my first brand new car. I have so many regrets of buying it. The dealership and its team of people all the way up to the management stuck with there loyalty and standards. I will leave it as that!
DERRICK A P., Service Director from Genesis Of Newport News responded on 08/23/2021 05:47 AM

A one star review and the comments on your visit are poor. I'll note your file that you'll get your alignment and services done elsewhere. I'm sorry you feel this way even after our conversation.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
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