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SureCritic / Genesis Of North Charleston
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Genesis Of North Charleston

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(27 Reviews)
0
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Score Details

5 stars
63%
4 stars
11%
3 stars
13%
2 stars
3%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
4
Total ReScores™
4.8
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(843) 375-8040
No Business Hours Provided

Business Hours

* No Time Zone Provided
8485 Rivers Avenue North Charleston, SC 29406
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Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(27 Reviews)
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Recent Reviews
BR
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Bill R.
Mount Pleasant, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/01/2025
0
Category: Service
Not a true Genesis dealership
The service department is a joke. I called to have my GV80 get its last scheduled service under the warranty but was told it was eleven days over the warranty period. I did not receive any notification that it was due for service until after the warranty period. The people at the dealership are not helpful and seem to be only focused on Hyundai vehicles. When I previously had a loner vehicle it was filthy inside and out. It also smelled of cigarette smoke. I would never do business with this vehicle again.
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