Genesis Of St. Augustine

ReScore Reviews™ (3)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
97% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


RC
Robert C.
Saint Augustine, FL
2020 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Great professional staff
excellent service
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 09/21/2020

 We greatly appreciate you taking the time to share your Genesis Service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RF
Roseann F.
Ormond Beach, FL
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020 Category: Service
Professionalism of entire staff
I am extremely satisfied with all my dealings from making appointment to delivery of my vehicle.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 09/14/2020

 We greatly appreciate you taking the time to share your Genesis service experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

FG
Frank G.
Ormond Beach, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020 Category: Service
Personnel are very good
Personnel are courteous and knowledgeable. Covid safety precautions are in place and practiced.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 09/11/2020

  We greatly appreciate you taking the time to share your Genesis Service Experience with us and the 5 star rating.  Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

EB
Elissa B.
St. Augustine, FL
2020 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2020 Category: Service
Exceptional Service and Professional Staff
I have owned many cars in my life and I can say that the service that I consistently receive from Genesis of St. Augustine is beyond exceptional. The staff is ALWAYS professional, respectful, responsive and communicative. I am confident that my Genesis is thoroughly serviced. The added bonus is the beautifully cleaned car that is returned to my home with the valet service.

I have never been disappointed with Genesis of St. Augustine.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 07/27/2020

 We greatly appreciate you taking the time to share your Genesis Service Experience with us. Our dedicated Genesis team is committed to keeping you safe and exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CH
Charlie H.
Venice, FL
2020 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
purchase experience was superior
everything went without flaws
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 07/02/2020

 We greatly appreciate you taking the time to share your Genesis Service Experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Genesis of St. Augustine
"Excellent Service from Excellent People"

RH
Richard H.
Palm Coast, FL
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2020 Category: Service
Mr. Richard Hottinger
They treat you like family and always have a pleasant experience.
ANDREW M D. from Genesis Of St. Augustine responded on 06/22/2020

Thank you for taking the time to share your Genesis Service Experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe and exceeding your expectations. 

 



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


MA
Michael A.
Ormond Beach, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2020 Category: Service
Ms Cheryl is an asset to Genesis
The vehicle was accepted at time scheduled , it was serviced washed and I was out of dealership in approx 1 hour .
ANDREW M D. from Genesis Of St. Augustine responded on 06/15/2020

Thank you for taking the time to share your Genesis Service Experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe and exceeding your expectations. 

 



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


DS
Dwight S.
Jacksonville, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020 Category: Service
Attention to detail and car returned exceptional clean
See review title
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 05/20/2020

 We greatly appreciate you taking the time to share your Genesis service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DL
Debra L.
Jacksonville, FL
2018 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020 Category: Service
Routine maintenance
Great service. Will pick up and drop off with ease.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 05/07/2020

 We greatly appreciate you taking the time to share your service experience with us and the the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

HB
Herman B.
Palm Coast, FL
2018 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Outstanding service
Nothing more need to be said, Shery/ Cheryl; Service Manager is the best.
ANDREW M D. from Genesis Of St. Augustine responded on 03/19/2020

We greatly appreciate you taking the time to share your Genesis service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


NE
Nancy E.
St. Augustine, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020 Category: Service
Very nice
Overall helpful and friendly
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 03/11/2020

 We greatly appreciate you taking the time to share your Genesis Service Experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CC
Carl C.
Morgantown, WV
2018 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020 Category: Service
Customer Service
The greatest customer service I have ever received from a Genesis provider. I have always been a BMW owner and they provide great customer. Genesis of St Augustine rivals BMW
ANDREW M D. from Genesis Of St. Augustine responded on 03/05/2020

We greatly appreciate you taking the time to share your Genesis service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


AF
A F.
St. Augustine, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020 Category: Service
Genesis, Genesis, Genesis!!!
Genesis, love the car and the professional staff of Genesis of St. Augustine. No more Hondas for me. Zelda Z (code name)
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 03/03/2020

 We greatly appreciate you taking the time to share your Genesis Service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SR
Santos R.
Palm Coast, FL
2017 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020 Category: Service
The staff
Totally satisfied with the work and the service
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 02/29/2020

 We greatly appreciate you taking the time to share your Genesis Service experience with us and your kind words. We truly enjoy your visits with us and hope you get a chance to show us your award winning classic car. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

KC
Konstantin C.
Palm Coast, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020 Category: Service
Good work
Everything is fine
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 02/26/2020

 We greatly appreciate you taking the time to share your Genesis Service Experience with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

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