Genesis Of St. Augustine

ReScore Reviews™ (8)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
97% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


FG
Frank G.
Ormond Beach, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2021 Category: Service
Automotive Service
prompt, courteous and appropriate service at a reasonable price.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 06/14/2021

 We greatly appreciate you taking the time to share your Genesis service experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe while exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RH
Richard H.
Palm Coast, FL
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021 Category: Service
Rich H
Very professional, courteous and accommodating. Work required always completed
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 05/26/2021

 We greatly appreciate you taking the time to share your Genesis Service experience with us and your kind words. Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

HB
Herman B.
Palm Coast, FL
2018 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021 Category: Service
Periodic Service
Superb service.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 03/26/2021

 We greatly appreciate you taking the time to share your Genesis Service experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RA
Rafael A.
Saint Augustine, FL
2019 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021 Category: Service
Consistently great!
I never have to worry that my vehicle will be taking care of and it will be done so conveniently for me!
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 03/01/2021

 We sincerely appreciate you taking the time to share your Genesis Service experience with us and your kind words. Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MA
Michael A.
Ormond Beach, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021 Category: Service
Genesis GV80
Great car great service.....
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 02/23/2021

 We sincerely appreciate you taking the time to share your Genesis Service experience with us and your kind words. Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

EB
Elissa B.
St. Augustine, FL
2020 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021 Category: Service
Best Service Hands Down!
Cheryl Burke and her team are absolutely amazing! The valet, Sylvester, was professional, courteous and prompt!
Best service ever!
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 02/03/2021

 We greatly appreciate you taking the time to share your Genesis Service experience with us and your kind words. Cheryl and team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

TL
Thomas L.
Green Cove Springs, FL
2017 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020 Category: Service
Genesis G 90
Hyundai of St. Augustine is a top drawer operation. We have dealt with them for seven years and have never been disappointed.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 10/26/2020

 We greatly appreciate you taking the time to share your Genesis Service experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

BM
Beny M.
Palm Coast, FL
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Experience
I have always had a great experience at Genesis of St Augustine. Since the purchase of my G 80 3yrs ago I have to say it has been my best experience in purchasing , service and the G80 is a fine , well built , comfortable automobile to drive. Love it!
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 10/14/2020

 We greatly appreciate you taking the time to share your Genesis service experience with us and your kind words.
Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SD
Scott D.
Palm Coast, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020 Category: Service
Amazing staff, professional and courteous
In all my business dealings with vehicles I have never ran into a staff that is more professional, more apt to help the customer and also more professional about reaching out to the customer and making the process as easy as possible.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 09/28/2020

 We greatly appreciate you taking the time to share your Genesis service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RC
Robert C.
Saint Augustine, FL
2020 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Great professional staff
excellent service
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 09/21/2020

 We greatly appreciate you taking the time to share your Genesis Service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RF
Roseann F.
Ormond Beach, FL
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020 Category: Service
Professionalism of entire staff
I am extremely satisfied with all my dealings from making appointment to delivery of my vehicle.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 09/14/2020

 We greatly appreciate you taking the time to share your Genesis service experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

FG
Frank G.
Ormond Beach, FL
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020 Category: Service
Personnel are very good
Personnel are courteous and knowledgeable. Covid safety precautions are in place and practiced.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 09/11/2020

  We greatly appreciate you taking the time to share your Genesis Service Experience with us and the 5 star rating.  Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

EB
Elissa B.
St. Augustine, FL
2020 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2020 Category: Service
Exceptional Service and Professional Staff
I have owned many cars in my life and I can say that the service that I consistently receive from Genesis of St. Augustine is beyond exceptional. The staff is ALWAYS professional, respectful, responsive and communicative. I am confident that my Genesis is thoroughly serviced. The added bonus is the beautifully cleaned car that is returned to my home with the valet service.

I have never been disappointed with Genesis of St. Augustine.
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 07/27/2020

 We greatly appreciate you taking the time to share your Genesis Service Experience with us. Our dedicated Genesis team is committed to keeping you safe and exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CH
Charlie H.
Venice, FL
2020 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
purchase experience was superior
everything went without flaws
JOE K., SERVICE DIRECTOR from Genesis Of St. Augustine responded on 07/02/2020

 We greatly appreciate you taking the time to share your Genesis Service Experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Genesis of St. Augustine
"Excellent Service from Excellent People"

RH
Richard H.
Palm Coast, FL
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2020 Category: Service
Mr. Richard Hottinger
They treat you like family and always have a pleasant experience.
ANDREW M D. from Genesis Of St. Augustine responded on 06/22/2020

Thank you for taking the time to share your Genesis Service Experience with us and the 5 star rating. Our Genesis team is committed to keeping you safe and exceeding your expectations. 

 



Thank you to all of our wonderful guests for helping make us the #1 Genesis Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


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