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Genesis Of Stevens Creek

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(24 Reviews)
35
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Score Details

5 stars
65%
4 stars
18%
3 stars
8%
2 stars
1%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
8
Total ReScores™
5.0
ReScore™ Average
35
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(408) 249-1200
No Business Hours Provided

Business Hours

* No Time Zone provided
4425 Stevens Creek Boulevard Santa Clara, CA 95051
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Sales Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(24 Reviews)
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Recent Reviews
DG
gravatar
Delo G.
Carmel Valley, CA
2022 Genesis Gv80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2022
verified customer Verified Customer
1
Category: Sales
DISAPPOINTING AND DISSATISFIED
Genesis makes great car. I am satisfied with the car but until they provide excellent customer service for the PRICE customers pay for their vehicle on top of the EXTRA HIDDEN COSTS! They are in NEED of absolute reinvention of their customer service and experience. An awful Chinese restaurant provides better service than this dealership to be honest. Sadly, on top of getting ripped off from the god AWFUL dealer and experience, contacting the dealer is way worse than getting a hold of the government and I say that with full confidence. I have called the dealer several times to get some answers for my concerns and no call was returned. Kristina did provide some assistance to certain extent and stopped. I do not recommend this dealer at all.
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