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SureCritic / Auto Repair / Genesis Of Vandalia
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Genesis Of Vandalia

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(24 Reviews)
95
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(937) 665-1777
Business Hours

Business Hours

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* No Time Zone Provided
1220 West National Road Vandalia, OH 45377
Get Directions
Sales Department's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(24 Reviews)
Write a Review
Recent Reviews
MB
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Michael B.
Covington, OH
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
Category: Sales
Great service
The service was great! Kendall was very helpful going over the features of the car with me and my family so we were comfortable driving it. He also reached out shortly after our purchase to be sure everything was going well. Everyone at the dealership was friendly and helpful. I couldn’t have asked for a better experience!
RONALD G W., GSM from Genesis Of Vandalia responded on 02/24/2022 06:57 PM

Greetings, thank you for buying your GV70 from us and the kind words about Kendall. We appreciate your support and hope we may assist you with your future transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
LR
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Larry R.
Delaware, OH
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customerVerified Customer
10
Category: Sales
Great Service
The dealership was very clean, including the service department. All associates were nice and friendly. Bob was great. I will definitely refer him to my friends and family.
RONALD G W., GSM from Genesis Of Vandalia responded on 02/12/2022 11:57 AM

Greetings, thank you for buying your G70 from us and the kind words about Bob. We appreciate your support and your feedback about your experience.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
DD
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Dominic D.
Tipp City, OH
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Great Experience
I was dreading the new car experience with push sales people. After a brief phone call, met Shawn and he hit "my mark" for a sales rep. Not push, more listening than talking, and didn't blow any smoke when he didn't know something (but worked to get the answer). The experience he provide (and the car) steered me away from other vehicle considerations. After the sale, it was FAST and efficient. Highly recommend Genesis of Vandalia.
RONALD G W., GSM from Genesis Of Vandalia responded on 12/29/2021 08:40 AM

Greetings, thank you for buying your G70 from us and the kind words about Shawn and your experience with us. Your support is very important to us and we hope we may assist you with your future transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
JW
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Jason W.
Maineville, OH
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
verified customerVerified Customer
10
Category: Sales
Great first experience with the Genesis brand!!!
Kendall (sales) and Todd (finance) were exceptional to work with. This is my first Genesis, and will not be my last. My last three vehicles have been from another luxury brand, and the process at Genesis of Vandalia was far easier and faster. I was able to pick out, drive, finance, and take home the vehicle in only a few hours. Fantastic vehicle, and fantastic purchase experience.
RONALD G W., GSM from Genesis Of Vandalia responded on 10/28/2021 07:17 AM

Greetings, thank you for buying your GV70 from us and the positive feedback about your experience with our team. We appreciate your support and hope we may assist you with your future transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
DK
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Dion K.
Dayton, OH
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
verified customerVerified Customer
10
Category: Sales
Above and beyond.
We came to Genesis of Vandalia just to look around and left with an awesome vehicle. Cat was great. She made us feel comfortable and was very knowledgeable. The whole team was kind and courteous. Thank you for the great service.
RONALD G W., GSM from Genesis Of Vandalia responded on 10/11/2021 06:00 AM

Greetings, thank you for buying your GV70 from us and the positive feedback about your experience with Cat and our team. We appreciate your support and hope we may assist you in the future with your transportation needs.

 

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
PD
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Pedro D.
Cincinnati, OH
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Very respectfully, friendly, and efficient.
RONALD G W., GSM from Genesis Of Vandalia responded on 10/11/2021 05:58 AM

Greetings, thank you for buying your G70 from us and the positive feedback about your experience with our team. We appreciate your support and hope we may assist you in the future with your transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
DR
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David R.
Celina, OH
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customerVerified Customer
10
Category: Sales
First Genesis not last
After seeing several reviews and videos of the car online I decided to test drive a G70. Jon was very helpful. Made the experience a good one. The process of buying was easy and straight forward.
RONALD G W., GSM from Genesis Of Vandalia responded on 08/21/2021 06:21 AM

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
RONALD G W., GSM from Genesis Of Vandalia responded on 08/21/2021 06:23 AM

Greetings, thank you for buying your G70 from us and the kind words about your experience with Jon. It was our  pleasure to help you with your purchase and we hope we may assist you with your future transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
RA
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Ronald A.
Rockville, IN
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customerVerified Customer
Category: Sales
Vandalia
Very Clean! Everyone was friendly and supportive. Had knowledge of the vehicle.
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 06/16/2021 08:26 AM

Greetings, thank you for buying your G70 from us and the kind words about your experience with our team members. It was our pleasure to help you with your buying decision and we hope we may assist you in the future with your transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
KB
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Kimberly B.
Springfield, OH
2021 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
verified customerVerified Customer
Category: Sales
Amazing experience and got just what I wanted!!!
Experienced, knowledgeable, classy and no nonsense. Got just what I wanted and could not have been treated better or had a better experience!
Customer for life!
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 06/04/2021 03:08 PM

Greetings Mrs Blackburn, thank you for buying your Genesis from us and the kind words about Bob and your experience. We truly want every guest to have an Exceptional Experience with us and it was our pleasure to help you with your purchase. Please let us know if we may assist with anything as we move forward. 

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
RONALD G W., GSM from Genesis Of Vandalia responded on 06/04/2021 03:14 PM

Greetings Mrs Blackburn, thank you for buying your Genesis from us and the kind words about Bob and your experience. It's our goal for every guest to have an Exceptional Experience with us and it was our pleasure to assist you with your purchase. Please let us know if you need any help during your ownership. Thank you again and we look forward to serving you. 

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
MT
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Michaune T.
Dublin, OH
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
Category: Sales
Fantastic Customer Service
Kendall and Bob are fantastic! They know how to treat customers right! Great service and no high pressure tactics. Great experience.
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 05/27/2021 02:09 PM

Greetings Michaune, thank you for buying your GV80 from us and the kind words about Kendall and Bob. It was our pleasure to help you with your purchase and we hope we may assist you with your transportation needs in the future.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
NW
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Nicholas W.
Huber Heights, OH
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
verified customerVerified Customer
Category: Sales
Kendall was great to work with
Kendall was extremely knowledgeable of the new GV80 that I purchased. He went over every detail at the delivery of the vehicle, but also scheduled a follow up appointment with me a few days after to answer any questions and continue to go over the technology on the vehicle. I thought he did an exceptional job.
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 04/08/2021 10:05 AM

Greetings Nicholas, thank you for buying your GV80 from us and the kind words about Kendall. He wants all of his customers to have an Exceptional Experience each time he interacts with them. It was our pleasure to help you and we hope we may assist you in the future with your transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
AH
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Alan H.
Saint Henry, OH
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
verified customerVerified Customer
Category: Sales
GV80 Purchase
Bob are salesman was very helpful in getting the car we wanted. Stayed in touch and kept us informed throughout the process.
The staff are all friendly and very helpful. Very clean and First class facility. Top Notch all the way
I would recommend this dealership to others.
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 03/24/2021 09:46 AM

Greetings Mr Hoyng, thank you for buying your GV80 from us. It was our pleasure to help you and hopefully we may assist you in the future with your transportation needs. Also, thank you for the kind words about Bob and your experience at the dealership. Our team is standing by to help with anything you may need during your GV80 ownership and please reach out if you need assistance.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
HM
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Howard M.
Dayton, OH
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customerVerified Customer
Category: Sales
Colonel
Excellent experience. They have as a customer for life!!
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 01/28/2021 11:25 AM

Greetings Mr. May,

It was a pleasure assisting you with your GV80 purchase. Also, thank you for the kind words about Kendall and Seth. They try to give every guest an Exceptional Experience and we're happy to have you in the Genesis of Vandalia family. 

Yours for service,

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com

KP
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Kili P.
Dayton, OH
2020 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
verified customerVerified Customer
Category: Sales
Great staff and service
We purchased a G90 from Spencer who was patient, thorough and professional. He got us a great deal on the car.
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 01/21/2021 06:17 AM

Hi Kili, thank you for buying your G90 from us. We appreciate the opportunity to work with you on your purchase and hope we may assist you in the future with your transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
HA
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Howard A.
Dayton, OH
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Sales
Great choices
Different colors and styles, excited to look for a new car with the latest safety and options.
Recommended
RONALD G W., GSM from Genesis Of Vandalia responded on 01/20/2021 12:34 PM

Hi Howard, thank you for buying your GV80 from us. We appreciate your business and hope we may assist you in the future with your transportation needs.

Ron Whittaker
GSM
937-665-1777
rwhittaker@airhyundai.com
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