Genesis Of West Chester

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Latest Reviews
AW
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Arvin W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2026
0
Service Center Incompetent
I took my 2024 Genesis GV80 here to service my AC that was no longer working and a front speaker that was blown two weeks ago. To date, they still have not...

EY
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Elizabeth Y.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/14/2026
6
Joey is a Rockstar (Jodi needs work)
Joey was our sales representative and he did an awesome job! I have been a loyal Toyota girl, but since we were looking for an electric car, we saw the...

MM
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Megan M.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/21/2025
0
If you value your time, money, and sanity, avoid West Chester Hyundai/Genesis—especially their service department.
If you value your time, money, and sanity, avoid West Chester Hyundai/Genesis—especially their service department. I purchased a new 2022 Genesis G70 and...

JB
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John B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2024
0
Horrible incompetent dealership
First the place does not deserve to be a Genesis dealer as it is like going to a mom and pop tire change vent Second the service staff do not know anything...

CS
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CHRIS S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/11/2024
0
WORST SERVICE EVER
THE WORST SERVICE EVER.(WARRANTY) GV80 TOOK 2 MONTHS TO GET A APPOINTMENT PICKUP AT 9AM -CAME AT 10:20 HORN NOT WORKING- AGREED WITH ME BUT DIDNT FIX...