Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(13 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
100% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


RN
Richard N.
Richmond, TX
2019 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021 Category: Service
Super quick
I waited for my cars scheduled maintenance and I will perform in about half the time that was expected.
GORDON L S., Service Manager from Genesis Of West Houston responded on 01/26/2021

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

GV
Gonzalo V.
Katy, TX
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020 Category: Service
Service
Great people knowledgeable
GORDON L S., Service Manager from Genesis Of West Houston responded on 12/30/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

AM
Arthur M.
Katy, TX
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020 Category: Service
outstanding dealer
Great people to work with.
GORDON L S., Service Manager from Genesis Of West Houston responded on 12/17/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

HR
Hansranier R.
Houston, TX
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Quick and easy service
I definitely recommend this shop for maintenance and car care. I hate dealing with shops and having to research the best ones. They’ve been professional and knowledgeable. Thank you guys.
GORDON L S., Service Manager from Genesis Of West Houston responded on 10/07/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

WH
William H.
Houston, TX
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
Genesis quality
Really like G 80 but dealership needs major upgrade.
GORDON L S., Service Manager from Genesis Of West Houston responded on 10/01/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

MK
Martin K.
Sugar Land, TX
2017 Genesis G80
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2020 Category: Service
Quick service and a loaner
Dropped off and was gone with loaner in 10 min. Clean and knowledgeable staff. Great experience.
GORDON L S., Service Manager from Genesis Of West Houston responded on 09/17/2020

Thank you Very Much for your feedback! I will look into it and will get with our team to see how we can improve your next service visit with 5 star service

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

HB
Harry B.
Houston, TX
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020 Category: Service
Excellent
Excellent
GORDON L S., Service Manager from Genesis Of West Houston responded on 09/14/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

BN
Botumile N.
Katy, TX
2019 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020 Category: Service
Service
Excellent

Verified Customer
Houston, TX
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020 Category: Service
Love the service
They were very quick and prompt with my car maintenance. I’ll be back!
GORDON L S., Service Manager from Genesis Of West Houston responded on 06/10/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

WH
William H.
Houston, TX
2017 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020 Category: Service
Good Service
Good service
GORDON L S., Service Manager from Genesis Of West Houston responded on 04/11/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

KZ
Kristin Z.
Katy, TX
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2020 Category: Service
Love the valet!!!!
Love the convenience of not being on call when car was being serviced. I greatly appreciated the texts and communication about the status of my car.
GORDON L S., Service Manager from Genesis Of West Houston responded on 03/30/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

GE
Gregory E.
Katy, TX
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020 Category: Service
Outstanding Service
HUB ordered a tire and had it within an hour to get me back on the road!
GORDON L S., Service Manager from Genesis Of West Houston responded on 03/03/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com

HB
Harry B.
Houston, TX
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Good valet service
Very satisfied
GORDON L S., Service Manager from Genesis Of West Houston responded on 02/11/2020

Thank you so very much for your feedback, We Strive to Give The Best and Most Time Efficient Service, Hope you Have A Fantastic day.

Gordon Stewart
Service Manager
Hub Hyundai West
281-664-6261
gstewart@hubhouston.com