Business Solutions
English Español
SureCritic / Auto Body / Gerber Collision & Glass - Cedar Lake
business image

Gerber Collision & Glass - Cedar Lake

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(101 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
86%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Body, Body Shop, Collision Repair
Contact
(219) 365-4700
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone Provided
9905 West 109th Ave. Cedar Lake, IN 46303
Get Directions
Gerber Collision & Glass - Cedar Lake's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(101 Reviews)
Write a Review
Recent Reviews
AW
gravatar
Andrew W.
Cedar Lake, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/11/2025
0
I would avoid this business.
They are an AMFAM authorized repair shop, and I am not sure what their motivation was. I am very disappointed with my experience at Gerber Collision. Their assessment of my vehicle was inaccurate; they claimed there was "paint transfer" and damage not caused by a deer. After inspecting the car myself, I can say with certainty that the white substance on the front is not foreign paint at all, but the car's own clear coat delaminating from the impact. It scratches, flakes, and peels off easily, leaving the original base coat intact with no scuffs or gouges. This can be found in a 5-minute Google search.

Instead of properly evaluating the vehicle, they made assumptions that I strongly disagree with. This caused Amfam to open a special investigation and delay the entire process.

A collision center should provide careful, thorough, and unbiased inspections. Unfortunately, I did not experience that with Gerber Collision.
Businesses Near You
Quality Automotive
0
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(59 Reviews)
Bimmer Car Care
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(779 Reviews)
Burlington Auto Body
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,386 Reviews)
Sun Auto Service
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,281 Reviews)
Richard's Body Shop
-20
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(1 Review)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.