Gerber Collision & Glass - Hammond


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

154 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review about 2 years ago

LaDonna S. on 10/02/2015
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and professional service "
The service was great, fast and they did a good job on my car.. despite the fact that they was overwhelmed with customers because of the hail storm... THANK YOU..
Service Date: 07/14/2015
Review Created: 10/02/2015 04:29 PM
Barbara H. on 07/05/2013
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
I had done and paid to have fan blower done at another shop. Other things should have been replaced that were not.
Vehicle: Chrysler
Review Created: 07/05/2013
This review was collected via phone interview by CSi Complete
Megan D. on 04/19/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
They were friendly and kept me up to date.
Vehicle: Hond
Category: Collision
Review Created: 04/19/2013
This review was collected via phone interview by CSi Complete
William R. on 04/16/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
They did a excellent job.
Vehicle: Chev
Category: Collision
Review Created: 04/16/2013
This review was collected via phone interview by CSi Complete
Robert F. on 04/16/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
The experience was great. They did what they promised. The quality of work was great.
Vehicle: Acur
Category: Collision
Review Created: 04/16/2013
This review was collected via phone interview by CSi Complete
Kyisha R. on 04/15/2013
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
I had to keep going back. They should have done a more thorough check before I picked it up.
Vehicle: Chevrolet
Category: Collision
Review Created: 04/15/2013
This review was collected via phone interview by CSi Complete
Jessica D. at Gerber Collision & Glass - Hammond responded on 04/19/2013
Dear Kyisha, We are disappointed to hear that your repair did not meet your expectations. I understand the shop has been in contact with you, thank you for giving us the opportunity. Sincerely, Jessica Delagarza Customer Care Coordinator
Christina R. on 04/10/2013
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They did a great job.
Vehicle: Hond
Category: Collision
Review Created: 04/10/2013
This review was collected via phone interview by CSi Complete
Carey B. on 04/09/2013
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They do very good work.
Vehicle: Dodg
Category: Collision
Review Created: 04/09/2013
This review was collected via phone interview by CSi Complete
Mary J. on 04/09/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
After the repair it feels the same and it looks great! I was very satisfied!
Vehicle: Hyun
Category: Collision
Review Created: 04/09/2013
This review was collected via phone interview by CSi Complete
Bristol S. on 04/05/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
The shop does the best work in the Chicago land. They are wonderful and timely. The staff is friendly. Their work is efficient. They are the best.
Vehicle: Ford
Category: Collision
Review Created: 04/05/2013
This review was collected via phone interview by CSi Complete
Jack M. on 04/03/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Everybody was friendly and it was done quickly.
Vehicle: Niss
Category: Collision
Review Created: 04/03/2013
This review was collected via phone interview by CSi Complete
Joseph Y. on 04/02/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
They are very polite.
Vehicle: Ford
Category: Collision
Review Created: 04/02/2013
This review was collected via phone interview by CSi Complete
Toni W. on 04/01/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
I liked the work and how well they did it. The people were real nice about it.
Vehicle: Buic
Category: Collision
Review Created: 04/01/2013
This review was collected via phone interview by CSi Complete
Paul C. on 04/01/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Their customer service was really good. I felt they were personable, everyone was friendly. They helped me with advice on my rental car.
Vehicle: Chev
Category: Collision
Review Created: 04/01/2013
This review was collected via phone interview by CSi Complete
Daniel C. on 04/01/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
I liked everything they did and I liked the way the car looked when they were finished.
Vehicle: Vw
Category: Collision
Review Created: 04/01/2013
This review was collected via phone interview by CSi Complete
Sylvia T. on 03/28/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
The staff was very nice.
Vehicle: Benz
Category: Collision
Review Created: 03/28/2013
This review was collected via phone interview by CSi Complete
Rosa P. on 03/20/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
They were fast and they kept me informed of every step.
Vehicle: Toyo
Category: Collision
Review Created: 03/20/2013
This review was collected via phone interview by CSi Complete
Michael R. on 03/19/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
They kept in touch with me throughout the repair process. The receptionist was very friendly and helpful. I have not had a lot of experience with body shops but they did a good job.
Vehicle: Benz
Category: Collision
Review Created: 03/19/2013
This review was collected via phone interview by CSi Complete
Karen G. on 03/13/2013
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
They didn't fix my car.
Vehicle: Ford
Category: Collision
Review Created: 03/13/2013
This review was collected via phone interview by CSi Complete
Brenda M. on 03/13/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
They did very well.
Vehicle: Merc
Category: Collision
Review Created: 03/13/2013
This review was collected via phone interview by CSi Complete
Displaying Review 1 - 20 of 154 in total