Gerber Collision & Glass - Hammond

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

154 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review about 3 years ago

Reviews


LS
LaDonna S.
Hammond, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015
Fast and professional service
The service was great, fast and they did a good job on my car.. despite the fact that they was overwhelmed with customers because of the hail storm... THANK YOU..

BH
Barbara H.
Chrysler
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/05/2013
I had done and paid to have fan blower done at another shop. Other things should have been replaced that were not.
This review was collected via phone interview by CSi Complete

MD
Megan D.
Hond
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2013 Category: Collision
They were friendly and kept me up to date.
This review was collected via phone interview by CSi Complete

WR
William R.
Chev
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
They did a excellent job.
This review was collected via phone interview by CSi Complete

RF
Robert F.
Acur
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
The experience was great. They did what they promised. The quality of work was great.
This review was collected via phone interview by CSi Complete

KR
Kyisha R.
Chevrolet
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/15/2013 Category: Collision
I had to keep going back. They should have done a more thorough check before I picked it up.
This review was collected via phone interview by CSi Complete
Jessica D. from Gerber Collision & Glass - Hammond responded on 04/19/2013
Dear Kyisha, We are disappointed to hear that your repair did not meet your expectations. I understand the shop has been in contact with you, thank you for giving us the opportunity. Sincerely, Jessica Delagarza Customer Care Coordinator

CR
Christina R.
Hond
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2013 Category: Collision
They did a great job.
This review was collected via phone interview by CSi Complete

CB
Carey B.
Dodg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2013 Category: Collision
They do very good work.
This review was collected via phone interview by CSi Complete

MJ
Mary J.
Hyun
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2013 Category: Collision
After the repair it feels the same and it looks great! I was very satisfied!
This review was collected via phone interview by CSi Complete

BS
Bristol S.
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2013 Category: Collision
The shop does the best work in the Chicago land. They are wonderful and timely. The staff is friendly. Their work is efficient. They are the best.
This review was collected via phone interview by CSi Complete

JM
Jack M.
Niss
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2013 Category: Collision
Everybody was friendly and it was done quickly.
This review was collected via phone interview by CSi Complete

JY
Joseph Y.
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2013 Category: Collision
They are very polite.
This review was collected via phone interview by CSi Complete

TW
Toni W.
Buic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
I liked the work and how well they did it. The people were real nice about it.
This review was collected via phone interview by CSi Complete

PC
Paul C.
Chev
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
Their customer service was really good. I felt they were personable, everyone was friendly. They helped me with advice on my rental car.
This review was collected via phone interview by CSi Complete

DC
Daniel C.
Vw
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
I liked everything they did and I liked the way the car looked when they were finished.
This review was collected via phone interview by CSi Complete

ST
Sylvia T.
Benz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2013 Category: Collision
The staff was very nice.
This review was collected via phone interview by CSi Complete

RP
Rosa P.
Toyo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2013 Category: Collision
They were fast and they kept me informed of every step.
This review was collected via phone interview by CSi Complete

MR
Michael R.
Benz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2013 Category: Collision
They kept in touch with me throughout the repair process. The receptionist was very friendly and helpful. I have not had a lot of experience with body shops but they did a good job.
This review was collected via phone interview by CSi Complete

KG
Karen G.
Ford
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2013 Category: Collision
They didn't fix my car.
This review was collected via phone interview by CSi Complete

BM
Brenda M.
Merc
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2013 Category: Collision
They did very well.
This review was collected via phone interview by CSi Complete

Displaying Review 1 - 20 of 154 in total