Gerber Collision & Glass - Merrillville

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

181 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
95% Would Recommend
Latest Review about 5 years ago

Reviews


NS
Nicole S.
Nissan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/05/2013
I was satisfied with them,but not the quality of the paint work.
This review was collected via phone interview by CSi Complete

SS
Sherry S.
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
I have gotten to know the people there very well. They are all courteous and helpful.
This review was collected via phone interview by CSi Complete

MC
Michelle C.
Toyo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
I had no problems. Customer service was good. The outcome of my repair was very good.
This review was collected via phone interview by CSi Complete

AC
Alex C.
Acur
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2013 Category: Collision
They were professional, kept me updated, and did a wonderful job.
This review was collected via phone interview by CSi Complete

DB
Debra B.
Kia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2013 Category: Collision
They did a good job.
This review was collected via phone interview by CSi Complete

TM
Tatiana M.
Pont
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2013 Category: Collision
They called me every step of the way.
This review was collected via phone interview by CSi Complete

DS
Darren S.
Toyota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2013 Category: Collision
When I came in to pick the vehicle up I noticed one of the lights was not working so I had to leave it there over the weekend.
This review was collected via phone interview by CSi Complete

TG
Twallah G.
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2013 Category: Collision
They kept me well informed.
This review was collected via phone interview by CSi Complete

JB
Jason B.
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2013 Category: Collision
They were in constant contact is what I liked the best.
This review was collected via phone interview by CSi Complete

PH
Perry H.
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
They were Johnny on the spot. They had good communication.
This review was collected via phone interview by CSi Complete

JE
Jonathan E.
Dodg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
I'm really happy with the way everything turned out.
This review was collected via phone interview by CSi Complete

BT
Bill T.
Dodg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
I have dealt with them before, this was my second time there.
This review was collected via phone interview by CSi Complete

ED
Eddy D.
Honda
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2013 Category: Collision
Everybody I dealt with was nice. Everything they said they would do they did early.
This review was collected via phone interview by CSi Complete

JB
Joe B.
Hond
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2013 Category: Collision
They did a very fine job.
This review was collected via phone interview by CSi Complete

MN
Mazen N.
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2013 Category: Collision
I got what I paid for.
This review was collected via phone interview by CSi Complete

MS
Mary S.
Dodg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2013 Category: Collision
Everything was very smooth. They called me every day and let me know what was going on with my car.
This review was collected via phone interview by CSi Complete

NS
Nicole S.
Nissan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2013 Category: Collision
I was happy with the fact they wanted to resolve the issue and fix the car. I'm not 100% satisfied with the quality of the paint work.
This review was collected via phone interview by CSi Complete

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2013 Category: Collision
The initial recommendation great, but not the quality of the repair.
This review was collected via phone interview by CSi Complete
Jessica D. from Gerber Collision & Glass - Merrillville responded on 03/18/2013
Dear Nicole, We are sorry to hear our repairs did not meet your expectations. I understand the shop has been in contact with you to address these issues. Thank you for giving us the opportunity. Sincerely, Jessica Delagarza Customer Care Coordinator

MG
Morgan G.
Dodge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2013 Category: Collision
They were always in contact with me and they did a good job.
This review was collected via phone interview by CSi Complete

TT
Thomas T.
Chev
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2013 Category: Collision
They always do a expert job on my cars. I never have complaints.
This review was collected via phone interview by CSi Complete

SM
Sabrina M.
Toyo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2013 Category: Collision
I was very satisfied. The staff was very nice and pleasant. Everything was good.
This review was collected via phone interview by CSi Complete

Displaying Review 1 - 20 of 181 in total