Gerber Collision & Glass - Merrillville


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

181 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
95% Would Recommend
Latest Review over 4 years ago

Nicole S. on 07/05/2013
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
I was satisfied with them,but not the quality of the paint work.
Vehicle: Nissan
Review Created: 07/05/2013
This review was collected via phone interview by CSi Complete
Sherry S. on 04/16/2013
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I have gotten to know the people there very well. They are all courteous and helpful.
Vehicle: Ford
Category: Collision
Review Created: 04/16/2013
This review was collected via phone interview by CSi Complete
Michelle C. on 04/16/2013
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I had no problems. Customer service was good. The outcome of my repair was very good.
Vehicle: Toyo
Category: Collision
Review Created: 04/16/2013
This review was collected via phone interview by CSi Complete
Alex C. on 04/15/2013
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They were professional, kept me updated, and did a wonderful job.
Vehicle: Acur
Category: Collision
Review Created: 04/15/2013
This review was collected via phone interview by CSi Complete
Debra B. on 04/12/2013
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They did a good job.
Vehicle: Kia
Category: Collision
Review Created: 04/12/2013
This review was collected via phone interview by CSi Complete
Tatiana M. on 04/09/2013
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They called me every step of the way.
Vehicle: Pont
Category: Collision
Review Created: 04/09/2013
This review was collected via phone interview by CSi Complete
Darren S. on 04/09/2013
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When I came in to pick the vehicle up I noticed one of the lights was not working so I had to leave it there over the weekend.
Vehicle: Toyota
Category: Collision
Review Created: 04/09/2013
This review was collected via phone interview by CSi Complete
Twallah G. on 04/04/2013
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They kept me well informed.
Vehicle: Ford
Category: Collision
Review Created: 04/04/2013
This review was collected via phone interview by CSi Complete
Jason B. on 04/02/2013
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They were in constant contact is what I liked the best.
Vehicle: Chevrolet
Category: Collision
Review Created: 04/02/2013
This review was collected via phone interview by CSi Complete
Perry H. on 04/01/2013
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They were Johnny on the spot. They had good communication.
Vehicle: Chevrolet
Category: Collision
Review Created: 04/01/2013
This review was collected via phone interview by CSi Complete
Jonathan E. on 04/01/2013
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I'm really happy with the way everything turned out.
Vehicle: Dodg
Category: Collision
Review Created: 04/01/2013
This review was collected via phone interview by CSi Complete
Bill T. on 04/01/2013
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I have dealt with them before, this was my second time there.
Vehicle: Dodg
Category: Collision
Review Created: 04/01/2013
This review was collected via phone interview by CSi Complete
Eddy D. on 03/21/2013
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Everybody I dealt with was nice. Everything they said they would do they did early.
Vehicle: Honda
Category: Collision
Review Created: 03/21/2013
This review was collected via phone interview by CSi Complete
Joe B. on 03/21/2013
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They did a very fine job.
Vehicle: Hond
Category: Collision
Review Created: 03/21/2013
This review was collected via phone interview by CSi Complete
Mazen N. on 03/20/2013
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I got what I paid for.
Vehicle: Chevrolet
Category: Collision
Review Created: 03/20/2013
This review was collected via phone interview by CSi Complete
Mary S. on 03/18/2013
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Everything was very smooth. They called me every day and let me know what was going on with my car.
Vehicle: Dodg
Category: Collision
Review Created: 03/18/2013
This review was collected via phone interview by CSi Complete
Nicole S. ReScore Review on 03/26/2013
ReScore
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Surecritic checkman logo Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
I was happy with the fact they wanted to resolve the issue and fix the car. I'm not 100% satisfied with the quality of the paint work.
Vehicle: Nissan
Category: Collision
Review Created: 03/13/2013
This review was collected via phone interview by CSi Complete

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
The initial recommendation great, but not the quality of the repair.
Vehicle: Nissan
Category: Collision
Review Created: 03/13/2013
This review was collected via phone interview by CSi Complete
Jessica D. at Gerber Collision & Glass - Merrillville responded on 03/18/2013
Dear Nicole, We are sorry to hear our repairs did not meet your expectations. I understand the shop has been in contact with you to address these issues. Thank you for giving us the opportunity. Sincerely, Jessica Delagarza Customer Care Coordinator
Morgan G. on 03/12/2013
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They were always in contact with me and they did a good job.
Vehicle: Dodge
Category: Collision
Review Created: 03/12/2013
This review was collected via phone interview by CSi Complete
Thomas T. on 03/12/2013
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They always do a expert job on my cars. I never have complaints.
Vehicle: Chev
Category: Collision
Review Created: 03/12/2013
This review was collected via phone interview by CSi Complete
Sabrina M. on 03/11/2013
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I was very satisfied. The staff was very nice and pleasant. Everything was good.
Vehicle: Toyo
Category: Collision
Review Created: 03/11/2013
This review was collected via phone interview by CSi Complete
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