ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 4 days ago
CRAIG S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bmw"
Quick,efficient,professional. I always recommend GCR
Vehicle: BMW 5 Series
Service Date: 11/16/2017
Review Created: 11/18/2017 05:56 AM
Dexter E. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dexter said the service was simple. The work was done in a timely manner. The service went very well.
Vehicle: Audi A4
Category: Service
Service Date: 11/09/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
CAROL ANNE M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people service and prices!"
Will never go back to the dealer for service!
Vehicle: Audi A4
Service Date: 11/13/2017
Review Created: 11/16/2017 04:55 AM
JACK H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly helpful service"
Thank you
Vehicle: BMW M3
Service Date: 11/02/2017
Review Created: 11/15/2017 05:37 PM
BRICE B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional and well equipped facility. good communication about what service was done and next steps."
overall great shop.
Vehicle: BMW 528e
Service Date: 11/10/2017
Review Created: 11/14/2017 06:08 AM
LEE F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professionalism"
If you want it done right, take it to GCR!!!
Vehicle: BMW M6
Service Date: 11/10/2017
Review Created: 11/14/2017 02:55 AM
Brian R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the staff did a very good job. He appreciated their work and he will be a repeat customer.
Vehicle: BMW Z4
Category: Service
Service Date: 11/03/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
NORMAN S. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Parts"
Got the right part the first time and quickly
Vehicle: Volkswagen Touareg
Service Date: 11/09/2017
Review Created: 11/11/2017 12:38 PM
GUY M. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Excellent!"
Alan and the staff at GCR are always friendly, efficient, and provide excellent service!
Vehicle: Audi Q5
Service Date: 11/08/2017
Review Created: 11/10/2017 07:43 AM
JORDI S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Experience"
Enjoyed my service visit at German Car Repair. Nice facility, friendly people and while my visit was very straightforward, I saw the interaction with customers that had real issues to deal with and they handled them with respect and without pushing them to do unnecessary repairs. I will definitely come back with my other German cars.
Vehicle: Porsche 911
Service Date: 11/08/2017
Review Created: 11/10/2017 04:48 AM
Gary H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said the staff were friendly.
Vehicle: Audi A4
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
LEE I. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communication"
Very easy experience....kept informed of the needed repairs. Very professional.
Vehicle: Mercedes-Benz SLK-Class
Service Date: 11/03/2017
Review Created: 11/07/2017 03:18 PM
ROMAN L. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service A"
Outstanding place.
Vehicle: Mercedes-Benz E-Class
Service Date: 11/02/2017
Review Created: 11/03/2017 08:10 PM
SEAN M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service, nice people!
Vehicle: Volkswagen Jetta Wagon
Service Date: 10/06/2017
Review Created: 11/03/2017 08:03 PM
BETH N. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service!"
I called Mark that morning and he was able to fit me in for a light bulb change that day! I so appreciate that as I had only that day with that car! They worked so quickly and I was out the door in 30 mins or less! Your guys are great! Thanks ;Mark for making it happen!
Vehicle: Mercedes-Benz E350
Service Date: 11/01/2017
Review Created: 11/03/2017 03:00 PM
PETE W. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service I have ever received"
GCR worked with me to get me in as soon as it was possible. I am fully satisfied with the service as well as the price. GCR quoted me the lowest from several places I have called before dropping my car off. I feel I was fairly priced and received outstanding service. Thank you GCR
Vehicle: Volkswagen CC
Service Date: 10/27/2017
Review Created: 10/31/2017 05:28 AM
KAREN M. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism and knowledge of German Cars"
Yes
Vehicle: Volkswagen Passat Sedan
Service Date: 10/05/2017
Review Created: 10/31/2017 05:06 AM
TOM M. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Serving to WOW"
Alan, Mark and the rest of the Team at GCR are awesome!
Vehicle: Mercedes-Benz E500
Service Date: 10/26/2017
Review Created: 10/29/2017 08:34 AM
GARY V. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Pricing"
After using the dealership to service my Mercedes E350 the past year and feeling like I was overcharged for unneeded services it was a pleasure dealing with someone just as competent at a fraction of the cost... Highly recommended
Vehicle: Mercedes-Benz E-Class
Service Date: 10/26/2017
Review Created: 10/28/2017 11:47 AM
JASON D. F. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fair, always done right."
Alan and the team at GCR treat you like family. Speak to you with knowledge and respect. The only team to address our A4's major needs. Great prices for the superior level of expertise, quality of parts used and overal pleasant experience.
Vehicle: Audi A4
Service Date: 10/25/2017
Review Created: 10/26/2017 08:07 PM
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