German Car Repair

When I pulled up, the place is beautiful, spotless, and well designed.  Everything you would want if it was your business.  Tim the service manager greeted me immediately and offered to help unload my car as I had it on a trailer.  I dropped it off on a Thursday at lunch time.  Friday I already received an email from Tim that Jerry had made some progress and I would hear back Monday.  Since it was a cold start issue I knew the car had to sit at least overnight....

Monday I got a call that all was fixed.  Previous mechanic had left a cylinder head temp switch plug apart (I may have got that wrong).  The hard shifting (second problem) was caused by a bad vacuum line to the transmission.  The place was quick, clean, honest, and fair.  Good work and technicians do not come cheap.  The facility and staff cost money too. 

I would highly recommend this shop, I just wish it was closer to me.
​​​​​​​
Bob

I cannot say enough good things about Alan Kidson and his team.  They are competent, courteous and accommodating.  Prices are reasonable.  Alan went the extra mile by shepherding long distance vehicle transport.  You could not expect better service.  Keep up the good work!  

Spoke with Jan. She said the repairs were well done and the price was reasonable.

Appointments for such specialized cars is unusual. In most cases, it is “being it on in, we’ll get to it.”

Follow up, like this “How’d we do” is also unusual for such a car shop

I have two bmw e46s both ZHPs and will only take them to GCR! Everyone here is great at what they do!

Awesome service, always fair and transparent, and have kept the ol girl running strong for 10 years now

The lobby is clean, the staff are polite and professional, and the prices were very reasonable. This is the place you want to take your German make for outstanding care.

Relied on Michael S., who probably supervised the PDI on this exact 528e 33 years ago at Charles Evans BMW, and of course Alan K. for a comprehensive evaluation diagnostic of known and previously unknown wear and tear and consumables from which to prioritize a cost versus reward plan of attack. Remarkably, the GCR team was able to source decades old like new or new OEM parts for a comprehensive replacement and upgrade of numerous worn F/R suspension components, timing, water pump and cam seal renewal as well as preventative exhaust and fuel system component replacement and so much more. This is of course not done without a price tag attached but one worth every penny! The peace of mind of having German Car Repairs experts renew your daily driver to this level is an undeniably wise investment.

Best shop I have ever worked with hands down. They are honest and really do care about the customer and their vehicle.

service suggested by the audi dealership is done cheaper than audi quotes and i'm told if i already had something done. i appreciate the fact that they could charge me for something i didn't need (because i don't know any better) and instead choose to tell me. location is great, the building is nice; no unnecessary frills that you end up paying for indirectly. i started going to audi when i bought my car but since i found GCR, this is where i go. i took it back to audi reluctantly because i kept getting emails about a recall but just took their suggestions and went back to GCR anyway. CONS: i wished they were open on the weekends

Consistently treated like a valued customer. They are always punctual and help educate me when a situation arises.
Highly recommend!

GCR is very efficient and cost effective, at least, compared to the dealership. My repair was 25% less than the dealership quoted, was done in one day and when promised.

Brought my 2016 E-350 MBenz to fix a noise that the MBenz dealer told me was the shocks and the Dealer wanted over $2000 to fix it. So I Took it to GCR instead and asked them to fix the shocks; they said to let them make sure it’s the shocks first. After checking the car over, they said the shocks were fine—that the problem was just a spring clip. Their bill was only $180! Quite a big difference from the M Benz dealer! I’ll only bring my cars to GCR from now on. Honesty and quality service are so hard to find.
Thank you Mark Delifer for your friendly professionalism and help!
J Smith

Always a friendly staff and high quality repair.

Javares said the business was efficient, the repairs were done in a timely manner and they also kept him updated.