ReScore Reviews™ (2)

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
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Review for German Car Repair
SCOTT B. on 05/28/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Could have been a 5, but ..."
GCR replaced my E320 Bluetec's windshield. While technically, it seems to have been soundly installed, the interior wasn't cleaned up and the windshield itself was also left dirty.
Vehicle: Mercedes-Benz E320
Service Date: 05/26/2016
Review Created: 05/28/2016 09:27 AM
ALAN K. at German Car Repair responded on 05/29/2016


I apologize. Your car should not have left our shop in that condition. Please accept my offer of a complimentary detail at your convenience. The windshield install was a sublet repair, done in our shop, and we simply did not ensure that your car was cleaned after the repair.

Alan Kidson.