Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

428 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


MR
MARC R.
Providence, RI
BMW 3 Series
Verified Customer
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07/23/2019
German Motors always comes through when you need it
This is a garage that takes care of its customers. I needed help and had no appointment; I showed up at the opening hour and they found a way to slot my job in. This is typical. It's a great place.

RP
Robert P.
Johnston, RI
Porsche Boxster
Verified Customer
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07/09/2019 Category: Service
Robert said the staff did everything they said that they would. The work was done on time, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

SC
Sylvester C.
Rhode Island
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Sylvester said the staff at this business was very knowledgeable. They have been very kind and nice. The prices are pretty fair. He mentioned he likes the service. It is really good.
This review was collected via phone interview by Customer Research Inc.

MW
MARK W.
Bristol, RI
Porsche Carrera GT
Verified Customer
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06/21/2019
German motors knows my cars
German motors knows my cars. German motors has kept my Porsche and Audi running great! I have no complaints. Everyone there is very nice and it’s a pleasure taking my cars there..

JR
Jerry R.
Spencer, MA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Jerry said the staff was really helpful. He took his vehicle in for a diagnosis, and they didn't even charge him. When he gets ready to have the service, he will definitely be back, even though this facility is an hour from his home.
This review was collected via phone interview by Customer Research Inc.

AR
Alex R.
Rhode Island
Porsche Panamera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Alex said that the place was good, had good service and he didn't have a problem with them.
This review was collected via phone interview by Customer Research Inc.

BN
BILL N.
Warwick, RI
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Annual Service Visit
The service was performed on a timely basis and the staff could not have been more accommodating.

MP
Matt P.
North Providence, RI
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Matt said they service all of his vehicles and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

PG
PETER G.
Warwick, RI
Porsche Cayenne
Verified Customer
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06/07/2019
as good as authorzed dealer
Thorough minor service with oil change and state inspection at reasonable price

SL
Susan L.
Rhode Island
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Susan said this business was always friendly, thorough, and right on. She has never had a problem with them. They were great and she does not use anyone else.
This review was collected via phone interview by Customer Research Inc.

DB
DAVE B.
Lincoln, RI
Porsche 911
Verified Customer
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05/31/2019
Great service
These folks are great.

TD
TOM D.
Rumford, RI
Mercedes-Benz E350
Verified Customer
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05/29/2019
oil Change
The service is excellent and always on time the courteous greeting when you enter the service facility with Tracy

SA
STEVE A.
Johnston, RI
Porsche 911
Verified Customer
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05/22/2019
service
accommodated my time and service done quickly while I waited

GD
GARY D.
Mercedes-Benz ML350
Verified Customer
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05/22/2019
ML350 Service
ABS Warning Lights kept coming on. Brakes started to do funny things. Took my SUV to German Motors who service both my cars. As always great diagnostics, timely repair, and honest parts and labor charge. No up sell, no bad advice.

Prior service in April was replacement of front Tie Rods and like above, excellent service.

JC
JOE C.
Cumberland, RI
Porsche Boxster
Verified Customer
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05/19/2019
They do what they say they will
I booked an appointment for a Tech inspection for a DE event, They asked me to be there early, I was, they bled the brakes, performed the inspection and a little over an hour later, i was ready to go. Gerry reviewed the tech form with me and Tracy was as accommodating as a always. I don't know why a person would bring their German car anywhere else.

SN
Steve N.
Providence, RI
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Steve said they have always been incredibly good at servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Fall River, MA
Verified Customer
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05/13/2019 Category: Service
Tim said he's happy with the business.
This review was collected via phone interview by Customer Research Inc.

JG
JAY G.
Providence, RI
MINI Cooper Hardtop
Verified Customer
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05/10/2019
Trusted auto emchanics
German Motors does great work. Period. They explain what you need, why you need it, and never do the work without asking if you want it done. They don't "find" work for themselves; they don't need to. Responsive, pleasant to deal with, professional.

MM
Maria M.
Smithfield, RI
BMW 3 Series
Verified Customer
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05/06/2019 Category: Service
Maria said the employees provided pleasant customer service. They completed service in a timely manner. She had to return her vehicle to resolve an issue with her service sticker.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Newport, RI
Audi S7
Verified Customer
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05/05/2019
Considerate and fair
German Motors is as reliable and professional as they get. I trust them on my German cars because they more often than not suggest that I defer the repair or that the repair is my choice. I do not want to buy non-German cars because of them!

Displaying Review 21 - 40 of 428 in total