Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

428 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


JK
JOHN K.
Charlestown, RI
Mercedes-Benz S430
Verified Customer
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05/18/2018
Great service -
Very timely, professional, clean shop, great experience.

PG
Peter G.
Barrington, RI
Audi A6
Verified Customer
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05/18/2018 Category: Service
Peter said that he is happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

CH
Clary H.
Providence, RI
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Clary said the staff take good care of her vehicle and good care of her as well.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Providence, RI
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Stephen said the service was good. His vehicle was in and out.
This review was collected via phone interview by Customer Research Inc.

FS
FRANK S.
Providence, RI
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Thoughtful customer service
Discovered a failing tire,probably pot hole damage and recommended 4 replacements since the others were close to their wear limit.

Since they had no discount access for the replacement they referred us to Town Faire and saved us $400.00 roughly when alignment,installation and new valve stems were included.

This kind of service is typical of German Motors. No wonder we have been cutomers for 40 years!

JW
Jermaine W.
Rhode Island
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jermaine said they are really good.
This review was collected via phone interview by Customer Research Inc.

JE
James E.
Middletown, RI
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
James said the business was a very good place to go.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Providence, RI
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Robert said the service was good and the interactions were good.
This review was collected via phone interview by Customer Research Inc.

HH
HOWARD H.
Hope, RI
Porsche Cayman
Verified Customer
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04/27/2018
Great experience
Well, this is a good experience all around. Their product (service) is reliable and quality. The people are helpful, knowledgeable, and nice. i can drive away feeling confident repairs have been done right. I find it the kind of place that I feel good in returning to. For me it has been five star for more than eight years.

TB
Ted B.
Providence, RI
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Ted said he was in and out of the business in a reasonable time frame. The price was less than he expected.
This review was collected via phone interview by Customer Research Inc.

BS
BRETT S.
Providence, RI
Porsche Cayman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
The only shop I trust
I have two cars that I bring to German. They are great. I trust that they will do the right thing and do it the right way. I dont want short cuts or corners cut and they know that -- and do it right the first time.

GD
GARY D.
Mercedes-Benz ML350
Verified Customer
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04/25/2018
2004 ML350 and 2000 SL500
I feel very comfortable going to German Motors for repairs and inspections on my ML350 and SL500 and talking to the owner about my needed, future repairs and preventive maintenance issues. I am a regular customer with 2 cars German Motors take care of. Always very satisfied. Have had several significant issues (but not major) with both vehicles in the past. Fixed right the first time, no up-selling, and honest answers to what service is needed now and what can wait for later. They stay with the original estimate and have at times done the service under the estimate and reduced the costs. They fix and replace what is actually needed not what they wish to sell up like many other repair facilities. My 18 yr old SL500 is pristine and my "baby", would not bring her anywhere else to "babysit".

DM
David M.
Rhode Island
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
David said he's happy with everything that happened.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Rhode Island
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Robert said the staff was very accommodating, and the service was a little expensive.
This review was collected via phone interview by Customer Research Inc.

AJ
ALAN J.
Foster, RI
Porsche Boxster
Verified Customer
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04/19/2018
Excellent Service
Provide excellent customer service in the office and great service on my vehicle at reasonable prices! Very happy with the experience.

PA
Prasanth A.
Pawtucket, RI
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Prasanth said he trusts them.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Rhode Island
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
James said he went in to get his windshield wipers replaced. The staff did the whole job and he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Pawtucket, RI
Mercedes-Benz S320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Joe said the staff did the work quickly and at a reasonable price. The work they did was outstanding and done excellently. He's never had any problems with this business and he's very satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

DB
DAVE B.
Lincoln, RI
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Quality service. Fair treatment.
You can trust that this shop will do what’s best for you. They care about their customers and aren’t just out to sell you service that your vehicle isn’t ready for. I recommend them highly.

PG
PHIL G.
Mercedes-Benz
Verified Customer
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04/07/2018
Outstanding service
The folks at German Motors provided me with an accurate estimate to make repairs to my G Wagon. The repairs were completed in a professional manner, on budget and completed as promised. I highly recommend German Motors.

Displaying Review 161 - 180 of 428 in total