ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 5 days ago
Jesus C. on 02/19/2018
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Jesus said the business was convenient, and he would recommend it.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 01/30/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
WAYNE D. on 02/18/2018
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"Great place to have your vehicle repaired"
Excellent mechanics with a good price. Great customer relations. This is the only place I will have my vehicle repaires
Vehicle: BMW 3 Series
Service Date: 02/17/2018
Review Created: 02/18/2018 04:49 AM
Tiana B. on 02/16/2018
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Tianna said she had no issues with the work done by the business. She stated she would like it to keep up the good work.
Vehicle: Nissan Maxima
Category: Service
Service Date: 02/10/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Xander S. on 02/16/2018
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Xander said this business was precise and called him back. They told him what needed to be done and what he needed to pay. The service was pretty satisfactory.
Vehicle: Mercedes-Benz E500
Category: Service
Service Date: 01/23/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Nikolay Y. on 02/16/2018
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Nikolay said the business did a good job, although there was a little bit of a wait.
Vehicle: Acura TSX
Category: Service
Service Date: 01/15/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Igor K. on 02/15/2018
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Spoke with Povell. He said this business provided him with good service.
Vehicle: BMW X6
Category: Service
Service Date: 02/05/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Vitaliy K. on 02/15/2018
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Vitaliy said Joe is a good guy.
Vehicle: Ford F-150
Category: Service
Service Date: 01/22/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Sandra M. on 02/15/2018
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Sandra said the staff was fabulous , and completed the service in a timely manner.
Vehicle: Audi A4
Category: Service
Service Date: 01/29/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
John J. on 02/15/2018
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John said the business always does a good job, is always consistent and does a good job of explaining the services.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/31/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Vadim R. on 02/13/2018
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"Professional Customer Service"
Very professionally performed services. All of the services were done in a timely manner and very quickly. Friendly team of workers.
Vehicle: Acura MDX
Service Date: 01/20/2018
Review Created: 02/13/2018 08:49 PM
Brandon G. on 02/13/2018
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"Service"
I was once a Gina provided with excellent service.
Vehicle: Ram 1500
Service Date: 02/13/2018
Review Created: 02/13/2018 08:27 PM
Leandre F. on 12/28/2017
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Leandre said this business was not too expensive. They did a good job and it was done quickly.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 11/18/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 12/26/2017
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Gary said the mechanic listened to him and the service was great.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Dmitriy B. on 12/22/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Dmitriy said this business was very bad. They told her they would fix her vehicle, but did nothing to fix it. The check engine light and door still have issues. She had a very bad experience, and she mentioned going to court.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 11/22/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Constantin M. at German Star Motors responded on 01/12/2018

Hello Dmitriy. We are very sorry to hear about your experience here at German Star Motors. It seems that there is some micomunication about what was promised to be done. Please call us @ (916)922-8992 so we can resolve this situation.

Max N. on 12/20/2017
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Max said he had a pretty good experience. As expected, the work was done quickly.
Vehicle: BMW Z4
Category: Service
Service Date: 12/12/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Sergey B. on 12/20/2017
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Sergey said he liked the service he got from this business.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 11/30/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
John J. on 12/18/2017
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John said the staff do a good job and pay attention to detail.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Joseph D. on 12/18/2017
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Joseph said the service team is good from start to finish, and he would recommend this business for service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/11/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Sergey R. on 12/08/2017
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Sergey said he's satisfied with the service and he has been going to the facility for a while.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/05/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Mo T. on 12/04/2017
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Mo said the staff at this business did not give him enough information but the services provided was great.
Vehicle: BMW X5
Category: Service
Service Date: 11/29/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 322 in total