Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

424 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
98% Would Recommend
Latest Review 6 days ago

Reviews


AM
Al M.
Sacramento, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Al said that the facility was a bit expensive.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Elk Grove, CA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Repair of wiring harness
Rats chewed through maf wiring harness and you repaired it for far less than local vw dealer.

SP
Susan P.
Sacramento, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Susan said they explained everything to her and did a thorough inspection.
This review was collected via phone interview by Customer Research Inc.

OM
Oscar M.
Sacramento, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Reliable honest service shop for Mercedes Benz and other foreign cars.
Very satisfied with your service. Price is right and the service is excellent. Thank you.

DC
Danielle C.
Sacramento, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Danielle said the business did everything that was needed including picking up the vehicle. She had no problems.
This review was collected via phone interview by Customer Research Inc.

KS
Karyna S.
Sacramento, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Spoke with Michael. He said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AY
Andrew Y.
Sacramento, CA
Mercedes-Benz ML500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Andrew said his vehicle is running better than it was before and the business quoted him a price and then stuck to it.
This review was collected via phone interview by Customer Research Inc.

PT
Preston OR Linda T.
West Sacramento, CA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Trustworthy, very reliable, and fair prices
there's never a complaint from the staff if i felt that I didn't totally understanding exactly, what was happening with my vehicle. Very patinicelly explained every issue to me. The best part my car always ran better after each repair.

GC
Greg C.
Sacramento, CA
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Engine noise
Brought in for timing belt job,they did the repair and heard a noise from the power steering but didn’t call me to see if I wanted it fixed.came to pick vehicle up and upon starting I heard the noise and returned to find out why they didn’t call and let me know of the noise.a miscommunication by me as to what work was to be done,they did bring vehicle back in and completed power steering pump replacement,with compensation to me in reduced labor.was very happy about the work when done.

MM
Michelle M.
Sacramento, CA
Mercedes-Benz 420SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Customer Service
Roman and the others are great. They explain everything and all options they can offer and help you solve your auto trouble within your needs and income at all times. I am a forever customer!!! Even in the auto sales too. They helped a friend of mine out with a new car, Volvo and accident as well without robbing her blind. The shop rate is one of the best too. German cars, mine a Mercedes, average at a low over $200 per hour shop rates!!! German Star is half that for the same great service.

ST
Sergey T.
Roseville, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Sergey said he liked the place.
This review was collected via phone interview by Customer Research Inc.

MA
Maleek A.
California
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Maleek said the staff was hospitable.
This review was collected via phone interview by Customer Research Inc.

SK
Stepan K.
California
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Stepan said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DG
Donald G.
Sacramento, CA
BMW 745i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Donald said the staff was really polite, courteous and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JB
Joshua B.
Antelope, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Joshua said this business is the most honest that he has been to. They helped him out and fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sacramento, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Eh mano! Es loco!
Esos tipos are real pros! The fixed my coche real fast! I told my holmes that this is vale la pena cada dinero! Holmes, you should fix your whip here! Mano’s in here are super pro!!
My familia will only go here from now on!
100% recomendando!!

Verified Customer
Sacramento, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Thats wassup!
Fixed my whip! I was like... damn! Was wrong wit it? And they be like...hey! Is all goody-good bruh! We’ll take a good care of yo ride! And I be like...damn bruh! Thats what I’m takin’ bout! You no’ what I’m sain’
So I tell ya’ll, German Star Mototrs is LIT!!
Even ma moma say dat! As a fact!

FA
Fred A.
Sacramento, CA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
BRAKE JOB
They really know what they're doing. They quoted me for a brake job on my 2012 Mercedes C300 4MATIC a month ago and when i finally brought it in for repairs they still honor the quote. Great guys, helpful and trustworthy.

RG
ROBERT G.
Sacramento, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Neighborhood mechanic does good.
Honest and efficient.

SZ
Sergey Z.
Sacramento, CA
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Sergey said the service was good.
This review was collected via phone interview by Customer Research Inc.

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