ReScore Reviews™ (21)

ReScore
Overall Rating 3.5714267/5Overall Rating 3.5714267/5Overall Rating 3.5714267/5rating 3.5714267rating 3.5714267
Original
Overall Rating 1.95238/5rating 1.95238rating 1.95238rating 1.95238rating 1.95238
86% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Wayne S. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Service!"
What can you say? They are honest, fast, and thorough. Don't push unwanted services. Appointments are a snap to make, great communication. I'll be back!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 09:10 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/23/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you had a super service visit. We do our best to provide our guests with a 5-star experience, and I am glad you feel we did that for you. We appreciate all your feedback and look forward to seeing you again. Have a great weekend!

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
Very good and honest service!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/22/2018 09:10 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/23/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you had an excellent service visit. We appreciate all your kind feedback and look forward to seeing you again. Have a great weekend!

Ricky D. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Helpful!"
Very helpful in finding the problem. Hyundai has a a great warranty coverage. Also was able to get a loaner car.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/22/2018 04:32 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/23/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that our service team provided you with a quick and helpful service experience. We do our best to take care of our guests, and I'm glad you feel you got 5-star treatment. We appreciate all your feedback and look forward to seeing you again. Have a great weekend!

Karla P. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
They were really helpful and completed the service quickly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:33 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/22/2018

Hello, 

Thank you for taking the time to review our dealership. I am happy to hear that our service team was helpful and finished your car in a timely manner. We appreciate your feedback and look forward to seeing you again. Have a great day!

Haecheol B. on 02/22/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Thanks
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 10:20 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/22/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you enjoyed your service visit. We appreciate your feedback and look forward to seeing you again soon. I hope you have a great day!

Gloria G. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Sonata & service is good."
Was handled very well throughout the entire process.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 02:14 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/21/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to hear that you are enjoying your vehicle and had a great service experience as well. We appreciate your feedback and look forward to seeing you soon. Have a great day!

George H. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer "
Excellent. Friendly, and we’re able to get me in and out in less time than expected. Good work.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 12:56 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/21/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to hear that we provided you with a friendly, quick, and excellent service experience. We appreciate your feedback and look forward to seeing you again. Have a great day!

Sabrina S. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Dealership Overall"
Bought my car from this dealership in October. The sales staff did everything short of standing on their heads to make sure I walked out feeling like a winner. Took the car in for it's first oil change, service staff was nice, although super busy. The first oil change was free (YAY!) - However, the service department is super busy and the wait was about 2 hours because of an undisclosed recall. Despite the wait time in service, If I or a family member should ever need a car, I'd definitely steer them here.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 10:55 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/22/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you enjoyed your buying experience and your first service visit with us. We are sorry the wait time was longer than expected, but during the holidays we get a lot of traffic. We appreciate all your feedback and look forward to seeing you again. Have a great day!

Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Greeted promptly and my car was ready earlier than estimated. Staff friendly and very helpful.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:18 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/21/2018

Hello, 

Thank you for taking the time to review our dealership. I am happy to hear that our service team was friendly and helpful. We do our best to get our guests' cars out in a timely manner, and I am glad we were able to finish yours earlier than promised. We appreciate all your feedback and look forward to seeing you again. Have a great day!

Jolene R. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FRIENDLY STAFF & FAST SERVICE"
VERY HELPFULL, FREINDLY EMPLOYEES! VERY WELCOMING. SERVICE WAS FASTER THEN THEY PROMISED.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:36 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/20/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you enjoyed your service experience. We appreciate all your feedback and look forward to seeing you again. Have a great day!

Otilio D. on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The environment (friendly)"
Thanks for the service you did on my car .
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:59 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/20/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you had a friendly visit. We appreciate all your feedback and look forward to seeing you again. Have a great day!

Lauren R. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Such great service! They got to see me a little earlier and finished right on time! Very friendly service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 02:51 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/20/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to hear that our service team was able to finish your vehicle when promised. We appreciate your kind feedback and look forward to seeing you on your next visit. Have a great day!

John C. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Krispy Cream donuts & cofee :-)"
Excellent. Everything was great!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/19/2018 12:26 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/19/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you had the chance to enjoy some of our complimentary donuts and coffee. We appreciate your feedback and will have more goodies waiting for you for your next visit. Have a great day!

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"comment"
Please accept my rating without comments.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 10:31 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/19/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you enjoyed your service visit. We appreciate your feedback and look forward to seeing you again. Have a great day!

Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Service"
Definitely returning...wonderful service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/18/2018 09:53 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/19/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that our service team provided you with a wonderful service visit. We appreciate your feedback and look forward to your return. Have a great day!

Sandra R. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So great"
I love this company, the devices excellent, thanks for help to me,,,
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 04:10 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/19/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to hear that our service advisor took really good care of you and that you had such a great experience. We appreciate all your feedback and look forward to seeing you soon. Have a great day!

Esther D. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service "
Great service and friendly staff
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 08:46 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/16/2018

Hello, 

Thank you for taking the time to review our dealership. I am happy to hear that you had a quick and friendly service visit. We appreciate your feedback and look forward to seeing you again. I hope you have a great weekend!

Rosy L. on 02/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleasantly surprised"
Rob of Glendora did a great job calling up to check if my warranty covers the job. Great service!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/15/2018 04:44 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/16/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you had a pleasant visit. We appreciate your feedback and look forward to servicing your car in the future. Have a great weekend!

Tammara K. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service! "
I drove up with no appointment because there was a couple recalls on my car. They were great. They said they could service my car right away !
Plus they gave me my free oil change since so purchased my Elantra there.
The shuttle was waiting to give me a ride home. The driver wss friendly with conversation with me and another custimer.
They calledva few hours later and said my car was finished and shuttle was on it’s way to pick me up.
My car was even washed when I picked up!
If I ever purchase another Hyundai it will be at Glendora Hyundai.
Thank you so much for making my day.
Tammy Kennedy
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 02:11 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/15/2018

Hello, 

Thank you for taking the time to review our dealership. I am happy to hear that all of our service team took really good care of you, from start to finish. We do our best to provide all of our guests with a 5-star experience, and I am glad you noticed our efforts. We appreciate all the kind feedback and look forward to seeing you again soon. I hope you have an awesome day!

Suzanna U. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great "
I'm so glad I chose Hyundai. I love my Elantra. Also, I have received the best service from all the associate's that have assisted me. I'm very pleased.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:39 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 02/15/2018

Hello, 

Thank you for taking the time to review our dealership. I am pleased to see that you are enjoying your Hyundai experience. We do our best to do our part in making the experience a great one. We appreciate all your feedback and look forward to seeing you again soon. Have a great day!

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