Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

171 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


FD
Frank D.
Colorado Springs, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Great Shop
Needed struts/shocks/alignment on the car for a road trip the following morning for a family emergency. I showed up in the morning and the man at the desk said he thought he could have the car out by closing that afternoon or early the next morning at the latest. Not only did they get it done by closing that same day, but it was about $100 cheaper than he had quoted. I appreciated their regard to the urgency of our situation. I'm not from Hillsdale, but I would recommend this shop just from that one experience.

AT
Anthony T.
Hillsdale, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2017
Shotty work
My exsperiance thos time was unexseptable. After my van left this shop it wrnt to two others to be worked on and both of them complained about the aspect that this shop did. After speaking with the owner, he decided that this work that he performed was not only sufficient but worth the hundred dollars he charged. WWJD

PL
Pat L.
Michigan
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017 Category: Service
Pat said they did fine with the oil change. They got it taken care of and there were no problems.
This review was collected via phone interview by Customer Research Inc.

LJ
Leon J.
Michigan
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Leon said this business provides easy service. They were prompt to get the vehicle repaired and they were on time.
This review was collected via phone interview by Customer Research Inc.

CH
Cory H.
Michigan
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Spoke with Bart. He said the business made an extra effort to fix the vehicle well, and they were economic.
This review was collected via phone interview by Customer Research Inc.

AC
Adrienne C.
Hillsdale, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Adrienne said the friendly employees at this business provided good service.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Camden, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017
Great service
Fast friendly service

CJ
Corey J.
Hillsdale, MI
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Corey said the business did exactly what they said they would do and they finished in a timely manner. He also said the price was exact and they were very courteous.
This review was collected via phone interview by Customer Research Inc.

SN
Steve N.
Hillsdale, MI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Steve said this business provided quick and efficient service. The employees were polite. He would like to thank Jeff for doing a great job.
This review was collected via phone interview by Customer Research Inc.

DB
Dustin B.
Hillsdale, MI
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2017 Category: Service
Dustin said the business was helpful, and quick. He had no complaints. He expressed they provided good service.
This review was collected via phone interview by Customer Research Inc.

CM
Cheryl M.
Hillsdale, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Cheryl said the business provided good service and she had no problems.
This review was collected via phone interview by Customer Research Inc.

SC
Stephanie C.
Litchfield, MI
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Stephanie said the employees at this business were nice, helpful, and knowledgeable. They went into detail about the repairs that were needed for her vehicle.
This review was collected via phone interview by Customer Research Inc.

AM
Alan M.
Hillsdale, MI
Dodge Stratus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Alan said the repairs took 9 days because things kept falling apart.
This review was collected via phone interview by Customer Research Inc.

PD
Pat D.
Reading, MI
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017 Category: Service
Pat said he has been going to this facility for over 30 years. The owner was on vacation and the staff still provided the services he needed.
This review was collected via phone interview by Customer Research Inc.

SM
Susan and Michael M.
Hillsdale, MI
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017
Prompt Service for a Last Minute Repair Need
I had just driven to Kalamazoo the prior day and a cover on the underside of the vehicle after hitting a huge pothole started scraping along the road. After duct taping the cover and getting it back to Hillsdale I went in the next day to schedule an appointment. Once I told them the problem they said they could do the repair right that moment. This saved me time having to reschedule work and such the next day. They were done in a matter of minutes and I was on my way. Thank you for the years of quick and quality service you have provided.

DH
Dave H.
Hillsdale, MI
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Dave said the business did good work. He has known Rob for 30 years.
This review was collected via phone interview by Customer Research Inc.

MC
Mathew C.
Hillsdale, MI
Chrysler Cirrus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Mathew said they did a good job and they did everything he asked and the price was fair.
This review was collected via phone interview by Customer Research Inc.

CH
Carl H.
Hillsdale, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Carl said he is a long time customer of this business, and they do good work.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph and Susan C.
Hillsdale, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017
Friendly, good service.
I like the Estes things you do to keep my car working better.

JF
Joe F.
Allen, MI
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017 Category: Service
Joe said it was good service.
This review was collected via phone interview by Customer Research Inc.