Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

469 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
96% Would Recommend
Latest Review 5 days ago

Reviews


JE
James E.
Oxford, GA
Saturn VUE
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
James said the staff provided good service and diagnosed his problem.
This review was collected via phone interview by Customer Research Inc.

DH
DOUGLAS H.
Social Circle, GA
Ford Taurus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Solved an Exasperating Problem
Golden Rule got to the bottom of a problem with my car's brakes that others had not been able to figure out. They did so quickly and for a very reasonable price.

JD
JEFFREY D.
Peachtree City, GA
Lexus GS 350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
They treat you as you would want to treat other people.
Friendly and courteous folks. They did good work at a fair price.

DH
David H.
Covington, GA
Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
David said he was completely satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

SA
Sebastian A.
Katy, TX
BMW 3 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Sebastian said the staff provided quick, effective service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
DAWN B.
Covington, GA
Volkswagen Jetta Wagon
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2018
Unsatisfied
The company employees are very friendly and personable. However, they had my car a second time around, for the same problem, from a Wed to the following Monday and was still not able reproduce the problem I indicated, so I drove home with the same problem and continue to have the same problem.

DH
Dontavius H.
Conyers, GA
Ford Taurus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Dontavius said he had no problems at this business.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Covington, GA
Jeep Liberty
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018 Category: Service
William said the front counter staff members was great at this business. Greg an employee there followed up after work was done to the vehicle. They did a pretty good job, they just took awhile to get it done.
This review was collected via phone interview by Customer Research Inc.

DR
Debra R.
Covington, GA
Volkswagen Passat
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Debra said the business has always done a great job.
This review was collected via phone interview by Customer Research Inc.

JO
JOHN O.
Covington, GA
Mazda Mazda5
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Honest people
Golden Rule Automotive is our go-to auto shop. They do great work, We had our brakes checked today because they were squeaking a little from time to time. We were advised the brakes are fine. It would have been easy to convince us they needed replacing. They have taken good care of our two vehicles. It’s nice to know we have an auto shop we can trust

JJ
J J.
Covington, GA
Chevrolet Chevy Express
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
J said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RJ
Reed J.
Covington, GA
Toyota Avalon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Reed said his overall experience was excellent.
This review was collected via phone interview by Customer Research Inc.

DB
Dallas B.
Covington, GA
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Dallas said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

GG
GARY G.
Conyers, GA
GMC Safari
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
They did a thorough job fixing my AC!
My only gripe would be the mechanic left the greasy courtesy mat in my van. Other than that I have been very pleased with the work they have done for me. I highly recommend them.

JJ
JIANILDA J.
Covington, GA
Toyota RAV4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Loyal customer
I’ve been going to Golden Rule for 9 years. I like their attention to details, consideration of my time, their great service and their prices.

AH
Angela H.
Covington, GA
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Great reliable service
Dependable, honest, reliable, and great service.

MA
Marcos A.
Conyers, GA
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Marcos said they really took care of him and they did a really good job.
This review was collected via phone interview by Customer Research Inc.

DR
DANIEL R.
Conyers, GA
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
👍
Golden rule automotive always takes good care of my vehicles. Friendly staff and quick service

SB
SANDY B.
Covington, GA
Ford Fusion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Friendly, knowledgeable people
It's obvious why they are well rated by AAA.

EA
Elaine A.
Monroe, GA
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Great Service
Golden Rule is a awesome shop. Friendly atmosphere, great technicians. It doesn't matter how big or how little the job, they get it done. You always leave with confidence of a job well done. Greg and the rest of the staff are awesome.