Griffin's Neighborhood Auto Clinic, Inc.

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

29 Reviews

100% Would Recommend
Latest Review over 3 years ago

Reviews


MK
MARIA K.
Farmington, MI
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015
Superb service, vary fair prices.
Griffin's Auto is consistent in excellent service while keeping prices fair. They also discuss in detail and layman's terms services needed and/or ones that can wait repair.

HS
Heather S.
Michigan
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Heather said the business has excellent customer service. They provide quick service.
This review was collected via phone interview by Customer Research Inc.

BR
Bob R.
Dearborn, Mi, Us
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014 Category: Service
Bob said the facility has always taken care of him and he receives what he needs. He is happy with the facility.
This review was collected via phone interview by Customer Research Inc.

CD
Chandan D.
Farmington, MI
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Service
Chandan said his experience with the facility was good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

HS
HIROSHI S.
Novi, MI
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2014
intermediate shaft, serpentine belt & tensioner
The service was good. My stiff handle was fixed perfectly by the new intermediate shaft. The staff was helpful and let me keep my old parts for car study.

AO
alice o.
Northville, MI
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2014
ABS Work on a Jeep Grand Cherokee
Griffin's pretty much does what they say they will do at the same price or less than what they quoted. I believe they are trustworthy and credible, and an infinitely better alternative than taking your vehicle to a thieving dealership...

MH
MARVIN H.
Saturn L300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2014
Very helpful.
Unaware tony husband ane me, we came after closing. But even though the young man that helped us was eating his lunch, he readily helped us and in a short time we were on our way.

BW
Birgit W.
Novi, MI
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2014 Category: Service
Birgit said she was completely satisfied with this business. She received good and timely service there. Everything was done to her satisfaction, they were very friendly, and the people were good.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Redford Charter Township, MI
Mitsubishi Galant
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2014 Category: Service
Jeff said they were convenient. They helped out.
This review was collected via phone interview by Customer Research Inc.

AE
Amen E.
Redford Charter Township, MI
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2014 Category: Service
Spoke with Tom. He said he has received good service from this business. They adjusted the bill and did good work.
This review was collected via phone interview by Customer Research Inc.

RK
Renee K.
Ypsilanti, MI
Mercury Sable
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2014 Category: Service
Renee said she was very satisfied with the cost of the repair as well as with the business being able to repair the correct item. They seemed to have a pretty good business philosophy.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Northville, MI
Ford Windstar
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014 Category: Service
Mary said this business was polite. They got her right in and did the services at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

DR
Doug R.
Novi, MI
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
Doug said he likes the staff at this business. Bill and Scott treat them like family and he trusts his kids to go there.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
Livonia, MI
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Service
Dave said he was very happy with the service he received. They took the time to explain the repairs and looked over the work history of the vehicle.
This review was collected via phone interview by Customer Research Inc.

DN
Dean N.
Livonia, MI
Lincoln LS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Service
Dean said he has always received excellent care at this business.
This review was collected via phone interview by Customer Research Inc.

BK
Barbara K.
Mercury Villager
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/05/2014 Category: Service
Barbara said the service is usually fine but she was charged for windshield wipers that were not put on her vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
Samer B.
Ohio
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2014 Category: Service
Samer said he has used this business in the past and they helped him out.
This review was collected via phone interview by Customer Research Inc.

RT
Renee T.
Farmington, MI
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2014 Category: Service
Renee said the way the drop box is set up, her keys fell behind a couch and so it took a while before they started on her vehicle. They always take good care of her and she appreciates that they explain everything in detail.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Oldsmobile Alero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Spoke with Jaime. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Schoolcraft, MI
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014 Category: Service
Terry said they were really great.
This review was collected via phone interview by Customer Research Inc.

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