Gulf Coast Auto & Truck Repair

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

864 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 2 months ago

Reviews


RS
Robert S.
League City, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Above and Beyond
My son was told by an inspector that his car would not pass without some repairs. I took it in to Gulf Coast and they told me right away they thought the inspector was wrong, but would take a look. They could not find any problems that would keep it from getting inspected and THEN went so far as to take the car and have it inspected for him. That was truly going above and beyond.

DC
David C.
Texas
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
David said the business did a very good job at communication. They were very honest and had a sense of urgency to get the service done. They did quality work.
This review was collected via phone interview by Customer Research Inc.

LP
Lura P.
Texas
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Lura said she is highly satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

VS
Vicky S.
Texas
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Vicky said she trusts the staff. They are up front with her and do everything they say will do, plus more.
This review was collected via phone interview by Customer Research Inc.

CE
Corey E.
Texas
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Corey said the staff provided great customer service. They were done quickly, and he had an all around great experience.
This review was collected via phone interview by Customer Research Inc.

PV
Phillip V.
Galveston, TX
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Phillip said they are very professional and courteous. They explained the issue very well.
This review was collected via phone interview by Customer Research Inc.

JH
Jimmy H.
Texas
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Jimmy said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SP
Susan P.
La Porte, TX
Land Rover LR2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Susan said her experience was good.
This review was collected via phone interview by Customer Research Inc.

DR
Dale R.
Texas
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Jordan. He said the business was quick and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
League City, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Richard said has used this business in the past. They did a good job and were fair to him.
This review was collected via phone interview by Customer Research Inc.

GC
Graig C.
Texas
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Graig said everything was good.
This review was collected via phone interview by Customer Research Inc.

CT
CLYDE T.
Houston, TX
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Service my 2006 Nissan Titan
Serviced and checked my transmission, replaced cab filter improving ac/heater fan output, and checked differential fluid. Very satisfied with work performed. They are courteous and professional and always appreciate you for doing business with them. I have been doing all my vehicle repair and service with them . They do what they say and always keep you informed of any issues they find before making repairs.

NB
NICK B.
League City, TX
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Honest, trustworthy professionals
My brakes had started to squeal and the backend of my SUV was squeaking like it needed shocks. I took my car to Gulf Coast Auto and told them the problem. I dropped it off and within an hour they called back with the results. I only needed my front brakes repaired, my back were fine. The squeaking in the back was not shocks but my spare tire was loose. WOW! The fact that they actually checked to see what was wrong and didn't just change out everything leaving me with a huge bill is just amazing. It makes you have faith that there are still good people out there. This is not the first time I have brought one of my cars here and, from now on, this will be the ONLY place I go. THANK YOU Gulf Coast!!!

JC
James C.
Texas
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
James said he came in for a diagnosis. The employees did exactly what he asked them to do. They were right on target.
This review was collected via phone interview by Customer Research Inc.

LR
LEE R.
Houston, TX
Hyundai Santa Fe Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2018
Service check plus new shocks in one day
Car was serviced and front shocks were replaced the same day. Estimate was spot on. Randy and crew are good people to rely on with car repairs.

JB
John B.
League City, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
John said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Texas
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Michael said they only not fixed the problem, they fixed another problem he did not bring his vehicle in for and they are friendly and get the work done quickly.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
League City, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Dan said they are friendly , they work fast and they are honest.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
Texas
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Chad said the staff saw him very quickly, they followed up well, and provided service in a very timely manner.
This review was collected via phone interview by Customer Research Inc.

EC
Emill C.
League City, TX
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Emill said the staff tell the truth about whether something needs to be done on his vehicle, or not.
This review was collected via phone interview by Customer Research Inc.