Gurnee Hyundai

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847-249-1300
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Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

1371 Reviews

5 star
70%
4 star
15%
3 star
6%
2 star
3%
1 star
4%

ReScore Reviews™ (37)

ReScore
Overall Rating 3.6486486/5Overall Rating 3.6486486/5Overall Rating 3.6486486/5rating 3.6486486rating 3.6486486
Original
Overall Rating 2.27027/5Overall Rating 2.27027/5rating 2.27027rating 2.27027rating 2.27027
89% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews

HF
Hector F.
Waukegan, IL
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Godó service at time
Profesional service at time. Anda noche personal help me. Thanks
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/18/2018

Thank You for your feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
SE
Shane E.
Grayslake, IL
2014 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Great Service
The service was quick and pleasant experience. Everyone was nice and inviting. I had a good experience and my service was fast. The only part of the experience that was lacking was the lack of coffee. If i had a longer service and stay, I would probably want coffee available.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/17/2018

Thank You for your feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
Verified Customer
Zion, IL
2013 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
a
a
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/17/2018

Thank You for your feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
DM
Darelrae M.
Ulysses, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Awesome!
Love this place! Working 15 hours from home and needed a oil change. Booked me quickly and taught me some info on my car. Nicest folks in the car service game.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/15/2018

Thank You for the kind words

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
Verified Customer
Lake Villa, IL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Good service
My car was fixed very quickly and cleaned
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/15/2018

Sounds Good

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
RM
Ronald M.
Round Lake Beach, IL
2004 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Nice people
Nice People to work with. Customer is always right!
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/15/2018

Thank You for the feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
EJ
Eda J.
Round Lake, IL
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Very good communication
Clean waiting area service done timely
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/12/2018

Thank You so much for letting us know

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
Verified Customer
Mundelein, IL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great service
The car was ready in the estimated time and the price was less than the estimate.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/12/2018

Great News Thanks So Much

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
DM
Donald M.
Lindenhurst, IL
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Mice
Hungry mice had chewed electrical cables. Had to replace. Did.Problem solved.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/12/2018

Thank Yuo for your feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
Verified Customer
Johnsburg, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Service
In and out like I wanted.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/11/2018

Excellent

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
WP
William P.
Grayslake, IL
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Mr
Job done and even found another issue covered by warenty
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/10/2018

Sounds Great

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
MB
Max B.
Antioch, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Quick service
Good service.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/08/2018

Sounds Great Thank You

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
Verified Customer
Third Lake, IL
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
No complaints.
Service was good.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/08/2018

Thank You for your feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
WR
William R.
Chicago, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
good job
thank you
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/08/2018

Good News Thank you

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
NG
Nancy G.
Lake Villa, IL
2004 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
IT’S OKAY
NOTHING WAS BAD AND FOR ME, THAT WAS GOOD.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/05/2018

Thank You for your feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
TB
Tomasz B.
Round Lake Beach, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Really Good.
Good Service,
They've helped me save money throughout ownership of the car I bought here.
The people in the service department, are always straightforward. They will tell you what you really need done, and what is and isn't covered under warranty.
Work is excellent, at lowest possible price, giving a discount coupon if you don't have one.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/05/2018

Straight forward is the policy ! Thanks for the feedback, see you next visit

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
Verified Customer
Grayslake, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
visit for new tires
friendly people, good location
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/05/2018

We Love Friendly People and we have or can get all tires makes and models we sell tires !

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
JJ
Jim J.
Kenosha, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Excellent Service
Thank You Jeff Vlach for your excellent service. I recently had new tires and front brakes put on to my Santa Fe Sport. Jeff was to the penny with both estimates & was right on to the minute when the car repairs would be completed. I also can not thank the entire service department team for their excellent care of my Santa Fe.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/05/2018

EXCELLENT NEWS Always happy to hear we are doing well

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
DM
Donald M.
Lindenhurst, IL
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Effcient
Courteous, Popcorn, reasonably fast.
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/04/2018

Thank You for your feedback

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300
SR
Stephanie R.
Antioch, IL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Thank you
All good with my service. Thank you

I tell everyone about the mileage per gallon for my car. Just outstanding!! Averaging 55 per gallon
Recommended
Mark S., Parts And Service Director. from Gurnee Hyundai responded on 10/03/2018

Wow Excellent Mileage

Mark Strege
Service Manager
Gurnee Hyundai
847-249-1300