Gurnee Hyundai

Very kind and attentive employees.

Impressed how quickly they completed oil change.

Great job, highly recommend. Customer service was excellent. Couldn't of asked for a better experience

I cannot stress enough how excellent Tom Roufus' customer service is. Tom has gone out of his way numerous times to ensure that I have an exceptional experience when I bring our vehicle (2019 Sante Fe) in. He's been a pleasure to work with when trying to resolve any issues with our vehicle, and I feel that he truly listens when expressing my concerns. The experience with our vehicle hasn't been ideal, but Tom is trying his best to see that it is, and for that I'm grateful. I know it can be hectic at times in the Service Department, but know you're in good hands with Tom Roufus.

I bought my car from Gurnee Hyundai, and have had services there ever since! I was hesitant to go back after one service advisor (who has now left the place) provided poor service and didn’t really have great customer service skills. However, I recently had Tom (the assistant manager) as my service advisor, and he is great!!! He takes the time to explain everything, and doesn’t just try to oversell. Highly recommend a service with him!

The service there is excellent , the mechanics did a good job on my car and there wasn't a long wait.

Good service no long wait

Keep up the good work!

no issues

Everything went fine, and I did not have to wait long. I always use this dealership for servicing this car and my previous Hyundai and will continue to do so.

Brought my vehicle in for service and Daniel was pleasant to work with, and I will be bringing it back next time!

Fine service

Cory did me a great service!

Excellent service at the Hyundai dealer my salesman Billy sold me a car and was very friendly and very honest I liked my car I am very happy with all the service of the Hyundai dealer in Gurnee.

We were stranded in Illinois when my check engine light came on so we went to Gurnee Hyundai. Friday afternoon before a snowstorm no less, so I was panicked. Tom got my car in for service right away and fixed it while we waited. A+ service and everyone was so friendly! Thank you for saving the day!