Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

586 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


AG
Angelo G.
Old Lyme, CT
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Angelo said his overall experience was excellent.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Niantic, CT
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Chris said the staff is responsive and they provide high quality service.
This review was collected via phone interview by Customer Research Inc.

TM
Timothy M.
Niantic, CT
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Timothy said he has been there several times. The employees are nice. The work gets done correctly, and the price is reasonable.
This review was collected via phone interview by Customer Research Inc.

LM
Louis M.
Deep River, CT
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
great job
brought truck in for oil change, and check out the truck . found some other problems, that needed to be fixed before being put back on the road. glad they found the problem. got the truck back quicker than I thought. thanks guys great job.

AB
Al B.
Niantic, CT
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Express van
You did a great job and I really appreciate the quick service

MA
Marylou A.
Niantic, CT
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Mary Lou said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

LS
Leslie S.
Niantic, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Leslie said they always do a good job on her vehicle. She said they have kept her and her daughter safe for 25 years.
This review was collected via phone interview by Customer Research Inc.

NB
Nancy B.
Waterford, CT
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Nancy said the service lived up to her expectations. The service was very good. The work was done very quickly. The work was completed at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

LK
Lyza K.
Stamford, CT
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Lyza said the staff are very nice people, they're thoughtful and took care of her vehicle. She stated that she had a very pleasant experience.
This review was collected via phone interview by Customer Research Inc.

FW
Frank W.
East Lyme, CT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
As always, satisfied customer once again...
On time, on point, later work suggested for next service, well done

BD
Bakula D.
East Lyme, CT
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Service
Service is really good

Verified Customer
New London, CT
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Good repair, fair price
No problems scheduling the work or having it done.

PS
Patrice S.
Niantic, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Very Pleased
Wonderful place to do business with. Friendly and pleasant atmosphere, not to mention the smiles, 'good morning', even 'would you like a donut/muffin?' Melanie courteously eased me through exactly what service was needed on my car, I booked the appointment for the next morning and the service only took about 1/2 hour! Fast, expertly done and very good pricing. Will definitely be back whenever my car needs servicing. Thank you to everyone at Guys!

WA
Wayne A.
Niantic, CT
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
quality service
I have brought my car in for numerous repairs and have always received prompt, courteous and professional service/

JM
John M.
Niantic, CT
Subaru B9 Tribeca
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/08/2019 Category: Service
John said the business worked on his vehicle and still the issue did not get fixed.
This review was collected via phone interview by Customer Research Inc.
Chris A., Service Manager from Guys Oil Service Station Inc responded on 05/14/2019

Customer vistited Guy's Oil because his vehicles check engine light was on, and the vehicle was due for emissions.
We accommodated the customer and got his vehicle in that afternoon. We procceeded with repair with the customers consent. Vehicles check engine light came back on after customer picked up vehicle.
When the customer returned, Guy's Oil wanted to take the vehicle back in to reevaluate the check engine light.
Customer stated he was leaving to return home out of state and could not leave vehicle.
Guy's Oil always stands by their repairs and will certainly take care of this issue when the customer is able to return.


CC
Chris C.
Niantic, CT
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Chris said they did a really good job. He's happy with his service.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Niantic, CT
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Courteous polite & professional employees
Courteous polite & professional employees. Service done quickly on time with no problems. Very Happy to recommdnd

CW
Christine W.
Niantic, CT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Christine said she has been a customer for years.
This review was collected via phone interview by Customer Research Inc.

PR
Phillip R.
Niantic, CT
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Phillip said Chris is in charge there and he knows all his 5 vehicles. He does a 2 second thing and doesn't charge him. They are very qualified and they are very good mechanics.
This review was collected via phone interview by Customer Research Inc.

FW
Frank W.
East Lyme, CT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Well Done, Satisfied as always
Problems well diagnosed, corrected in a timely manner, two other situations also corrected, final result is , once again, a great running vehicle. Thanks to all.