John said he wasn't informed of the extra parts that they fixed on his vehicle. They replaced spark plugs that only had 500 miles on them. There is further work to be done on his vehicle, so he's remaining patient because he wants to make sure they get everything running properly before he gets it back.

Recommended

Scott from H & W Tire and Service responded on 04/14/2024 09:31 AM

We greatly appreciate your taking the time to share your experience with us. We're sorry to hear about the unexpected additional work on your vehicle. We always aim to keep our customers informed and provide transparent service, so we regret any oversight in communicating the extra parts replacement. Rest assured, we're committed to ensuring that all necessary work is completed to your satisfaction. Thank you for your patience and understanding. Your support means a lot to us!

View all Reviews

Service Coupons and Posts

Thanks for the 5-star review, Brinley! We're thrilled to keep your daughter's Jeep in top shape. 🚗💨 We're always here to provide professional, honest, and efficient service! #CustomerSatisfaction #HWTireAndService

Learn More

Thanks, Jordan! 🌟 We're delighted to hear that you had a great experience with us. Your support means a lot to us. See you next time! #CustomerAppreciation #FiveStarService

Learn More

Thanks for the 5-star review, Bill! 🌟 We're glad Jordan could get you back on the road quickly. And hey, nobody says no to hot coffee, right? ☕️ We appreciate your support! #HappyCustomers #HWTireAndService

Learn More

Thanks for the fantastic review, Freddy! 😊 Our team is over the moon to hear your kind words. We're delighted that you had a great experience with our team. We can't wait to see you again! 🚗⭐ #HappyCustomers #AutoCare

Learn More

🌟🌟🌟🌟🌟 Thank you for your kind words! We appreciate your trust and loyalty. 🚗💨 #CustomerSatisfaction #QualityService #Opelika

Learn More

🌟 Thank you for the 5-star review! 🙌 We're thrilled to hear that you had a great experience with our service. Your support means the world to us! 😊 #GreatService #CustomerSatisfaction #Opelika

Learn More

Thanks for the kind words, Henry! 🤩 We're so glad you're always satisfied with our services. We strive to provide excellent service and friendly greetings to all our customers. #Opelika #HWServiceCenter #TotalSatisfaction

Learn More

Thanks for the kind words, Bill! We're glad you had a great experience with Jordan. 🤗 #HappyCustomer #Opelika #HWTireandService 🌟🌟🌟

Learn More

Thank you for your kind words, Stephanie! We are so glad to hear that you trust us with your Tahoe! 🤩 #TrustHW #Opelika #HappyCustomer

Learn More

Thanks for the kind words, Shari! We're glad we could get you back on the road quickly. We take pride in providing excellent customer service and we're glad you noticed. #Opelika #CustomerService 🤝💯✨

Learn More